I am running RT 4.0.10 using external SMTP server for emailing
(fetchmail for receveing and msmtp for delivering).
I have able to configure fetchmail with no problem ie. when somebody
sends an email to RT, ticket is automatically raised.
However, they do not receive anything back. And if somebody replies to
the ticket, no email is sent out. (Including precanned reply).
My apache conf:
Alias /rt/NoAuth/images /usr/local/rt/share/html/NoAuth/images/ ScriptAlias /rt /usr/local/rt/sbin/rt-server.fcgi/ LogLevel debug ErrorLog /usr/local/rt/var/log/error.log DocumentRoot "/usr/local/rt/share/html" <Location /rt> #SSLRequireSSL Order allow,deny Allow from all Options +ExecCGI AddHandler fcgid-script fcgi </Location>
My RT config:
Set($SendmailPath , “/usr/local/rt/etc/msmtp_wrapper”);
Set($SendmailPath , “/usr/local/bin/msmtp”);
MSMTP is working on its own ie. if I send email using “msmtp” command, I
receive it. But RT seems to have issue using it.
PS: Logs are not created for some reason (except for RT, which requires
file to be created but it is empty).