RT and Fedora Core 2/3, Apache2, Postfix, PosgreSQL?

RT Users
1

The server we’ve been running RT (currently 3.0.4) with
Apache2 (hpptd-2.0.47), mod_perl2 (1.99_08), postgresql (7.2.4)
and sendmail for a couple of years now.

However, the server is about to be replaced with a new one
running either (TBD) Fedora Core 2 or 3. At the same time,
we’re thinking of replacing sendmail with postfix and upgrading
to a more recent version of postgresql.

Does any know of problems running RT (we’re likely to upgrade
to the latest version while we’re at it) in this environment?
Anything that’s likely to cause us a problem? If we do
upgrade RT, what’s the best procedure for migrating our current
RT tables?

Thanks for any advice!
Steve
Steve Wampler sbw@tapestry.tucson.az.us

2

Steve Wampler wrote:

The server we’ve been running RT (currently 3.0.4) with
Apache2 (hpptd-2.0.47), mod_perl2 (1.99_08), postgresql (7.2.4)
and sendmail for a couple of years now.

However, the server is about to be replaced with a new one
running either (TBD) Fedora Core 2 or 3. At the same time,
we’re thinking of replacing sendmail with postfix and upgrading
to a more recent version of postgresql.

Does any know of problems running RT (we’re likely to upgrade
to the latest version while we’re at it) in this environment?
Anything that’s likely to cause us a problem? If we do
upgrade RT, what’s the best procedure for migrating our current
RT tables?

I’m running Fedore Core 2 and I was unable to build mod_perl2
with Apache 2 several months ago. There are newer versions of mod_perl2
available that might fix the problems but I had to get RT
up and running so I had to give up.

Now I’m using Apache 1 and mod_perl1 with
postfix and mysql. So far, in testing only, everything seems
to be working fine. I’m especially happy with Core 2 and postfix.

Cordially,
Jon Forrest
Computer Resources Manager
Civil and Environmental Engineering Dept.
205 Davis Hall
Univ. of Calif., Berkeley
Berkeley, CA 94720-1710
510-642-0904
forrest@ce.berkeley.edu

3

I’m running Fedore Core 2 and I was unable to build mod_perl2
with Apache 2 several months ago. There are newer versions of mod_perl2
available that might fix the problems but I had to get RT
up and running so I had to give up.

I think others have reported making mod_perl work, but you can
avoid the issues if you use fastcgi instead. As for the
postgresql upgrade you will have to look at the release notes
to see if anything more than pg_dump is needed to copy
to the new version.

Les Mikesell
les@futuresource.com

4

I think others have reported making mod_perl work, but you can
avoid the issues if you use fastcgi instead. As for the
postgresql upgrade you will have to look at the release notes
to see if anything more than pg_dump is needed to copy
to the new version.

Thanks for the info. I’m actually more concerned about
the RT upgrade - will my old 3.0.4 tables work with
the newer RT versions? Or do I need to move 3.0.4
over the newer server so that RT can upgrade itself?

Thanks!
Steve
Steve Wampler sbw@tapestry.tucson.az.us

5

Thanks for the info. I’m actually more concerned about
the RT upgrade - will my old 3.0.4 tables work with
the newer RT versions? Or do I need to move 3.0.4
over the newer server so that RT can upgrade itself?

Look at section 5b of the README file for the database
schema upgrade procedures for different versions (oddly
enough, I don’t think this is mentioned in the UPGRADE
file). You shouldn’t need any of the old code, but you
should do those steps before anything else with the old
database.

Les Mikesell
les@futuresource.com