Has anybody successfully linked RT’s user database (preferably in mysql) to
win2k’s active directory? My goal is to import all of our users into RT’s
db so our helpdesk won’t have to re-enter all the personal information
about each user as they submit tickets.
Thanks for the help,
Andy
Andrew D Becker/Continental Homes wrote:
Has anybody successfully linked RT’s user database (preferably in mysql) to
win2k’s active directory? My goal is to import all of our users into RT’s
db so our helpdesk won’t have to re-enter all the personal information
about each user as they submit tickets.
read the archives, this has been discussed a good deal.
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Hash: SHA1Am 17.12.2003 um 00:28 schrieb Sean Perry:
Andrew D Becker/Continental Homes wrote:
Has anybody successfully linked RT’s user database (preferably in
mysql) to
win2k’s active directory? My goal is to import all of our users into
RT’s
db so our helpdesk won’t have to re-enter all the personal information
about each user as they submit tickets.read the archives, this has been discussed a good deal.
Just another hint: Try searching for LDAP support as well, as You are
probably going to use AD via the LDAP interface. There are numerous
ways to integrate LDAP for authentication, either using apache or by
overlaying parts of RT’s authentication scheme (this has been discussed
in march, and brought up earlir this week again. Please see the
archives for details). There are also scripts for
autoimporting/autocreating user from an LDAP source.
Regards,
Harald
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