Rt and active directory pt 2

RT Users
1

hi
Since people say ldap and ad work on the latest
version -
Well I’ve upgraded to 3.4.2 and tried LDAPSMB1.2_RT3

The readme states -
Use of the LDAP features requires Net::LDAP (now in
perl-ldap) and the
SMB features require Authen::SMB (mod_perl2 requires
Authen::SMB 0.96
or higher found in Apache::AuthenNTLM 2.09 or higher).
I installed Net::LDAP, it doesn’t know what
Authen::SMB is and I installed Apache::AuthenNTLM .

I copied the files where told RT_HOME/local and edited
the RTSiteConfig_LDAP and restarted but nothing
happens. How does RT look at that RTSiteconfig ? is
that in place of the other one at
RT_HOME/etc/RT_SiteConfig.pm ?
Elaine

How much free photo storage do you get? Store your holiday
snaps for FREE with Yahoo! Photos http://uk.photos.yahoo.com

2

Elaine,

I think the RT_SiteConfig.pm should only be the etc/ dir. It contains
overrides to the SiteConfig.pm file (also in the etc/dir and which
should not be edited directly). RT reads this file when starting up.
Any changes will (I think) require a restart of your web server. This
is one of the few cases where customizations do not go into the local
directory.

StephenOn 5/5/05, Elaine . cmap_sec@yahoo.co.uk wrote:

hi
Since people say ldap and ad work on the latest
version -
Well I’ve upgraded to 3.4.2 and tried LDAPSMB1.2_RT3

The readme states -
Use of the LDAP features requires Net::LDAP (now in
perl-ldap) and the
SMB features require Authen::SMB (mod_perl2 requires
Authen::SMB 0.96
or higher found in Apache::AuthenNTLM 2.09 or higher).
I installed Net::LDAP, it doesn’t know what
Authen::SMB is and I installed Apache::AuthenNTLM .

I copied the files where told RT_HOME/local and edited
the RTSiteConfig_LDAP and restarted but nothing
happens. How does RT look at that RTSiteconfig ? is
that in place of the other one at
RT_HOME/etc/RT_SiteConfig.pm ?
Elaine

How much free photo storage do you get? Store your holiday
snaps for FREE with Yahoo! Photos http://uk.photos.yahoo.com

The rt-users Archives

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

3

SMB features require Authen::SMB (mod_perl2 requires
Authen::SMB 0.96
or higher found in Apache::AuthenNTLM 2.09 or higher).
I installed Net::LDAP, it doesn’t know what
Authen::SMB is and I installed Apache::AuthenNTLM .

Authen::SMB is part of Apache::AuthenNTLM. That’s why it cannot be
installed separately.

I copied the files where told RT_HOME/local and edited
the RTSiteConfig_LDAP and restarted but nothing
happens. How does RT look at that RTSiteconfig ? is
that in place of the other one at
RT_HOME/etc/RT_SiteConfig.pm ?

From RT_SiteConfig_LDAP_SMB.pm

Drop the configuration below in your RT_SiteConfig.pm

Russell Mosemann, Ph.D. * Computing Services * Concordia University, Nebraska
“Life, liberty and the purchase of happiness.” - consumer rights