Sorry, small type, but same error:
/rt-crontool --verbose --search RT::Search::FromSQL --search-arg “Status =
‘new’ AND Queue = ‘KN.DE.CR.BUSAPPL-OS’” --condition
RT::Condition::UntouchedInHours --condition-arg 1 --action
RT::Action::NotifyGroup action-arg 'TESTESCALATION’On 02.03.2007 15:36 Uhr, “Torsten Brumm” torsten.brumm@googlemail.com wrote:
Hi Rus / RT Users,
i’m trying to use rt-action-notify-group from RT-CRONTOOL.
My Command:
./rt-crontool --verbose --search RT::Search::FromSQL --search-arg "Stan
RT::Condition::UntouchedInHours --condition-arg 1 --action
RT::Action::NotifyGroup --action-arg ‘TESTESCALATION’
If i fire this, i get the following error under RT 3.6.3.:
[Fri Mar 2 14:33:12 2007] [crit]: Can’t call method “Parse” on an undefined
value at /opt/rt3/lib/RT/Action/SendEmail.pm line 118.
(/opt/rt3/lib/RT.pm:346)
Stack trace:
RT::ANON() called at /opt/rt3/lib/RT/Action/SendEmail.pm:118
RT::Action::SendEmail::Prepare() called at
/opt/rt3/lib/RT/Action/Notify.pm:65
RT::Action::Notify::Prepare() called at ./rt-crontool:166
Can’t call method “Parse” on an undefined value at
/opt/rt3/lib/RT/Action/SendEmail.pm line 118.
Whats going wrong? Can i call this Action from Crontool or is it only for the
WebUI ???
Help pls…
With kindest regards
KÜHNE+NAGEL (AG & Co.) KG
Torsten Brumm / HAM MI-ID
Datacenter Hamburg
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22111 Hamburg
Tel: +49 40 3033 33 199
Fax: +49 40 3033 344 3199
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Mail: torsten.brumm@kuehne-nagel.com
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