RT 4 Apache2 Performance Tuning

Test-System: RT 4.05
Ubuntu: 10.4.3 Lucid

Hello everybody

We have an RT 3.8.9 System running in an Prod Environment

Now i tried to find out the best Settings for the new RT-Version 4.0.5 that
we can migrate asap.

But Rt 4.0 seems to slow ( especially the loadingtime from a webif page) to
beat our Prod. One.

Maybe my settings aren’t correct or i should use an other webhandler

okay now here the facts:

reconfigure rt with the webhandler flag for fastcgi: ./configure

test dependencies: make fixdeps

Webhandler: fcgid


Set( $rtname, ‘example.com’);


Set($JSMinPath, ‘/opt/rt4/bin/jsmin’);

Set($WebPath, “/rt”);

Set($WebDomain, ‘192.168.xxx.xxx’)

apache config:


<VirtualHost >

AddDefaultCharset UTF-8
AddHandler fcgid-script .fcgi

    Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/
    ScriptAlias /rt  /opt/rt4/sbin/rt-server.fcgi

    DocumentRoot "/opt/rt4/share/html"
    <Location />
        Order allow,deny
        Allow from all

        Options +ExecCGI
        AddHandler fcgid-script fcgi

and here is the
fcgid config:

AddHandler fcgid-script .fcgi FcgidConnectTimeout 20

FCGID Configuration. See more details:


IdleTimeout 7200

IdleScanInterval 480

BusyTimeout 3000

BusyScanInterval 480

ErrorScanInterval 3

ZombieScanInterval 3

ProcessLifeTime 86400

SocketPath /tmp/fcgid/sock.rt3

SpawnScoreUpLimit 10

SpawnScore 1

TerminationScore 2

MaxProcessCount 40

DefaultMaxClassProcessCount 32

DefaultMinClassProcessCount 3

IPCConnectTimeout 100

IPCCommTimeout 1200


Maybe someone know some hints or tipps to speed up my rt 4.0 instance

best regards

john s.

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