RT 4.4.0: Bulk Update doesn't offer "Select date" CFs

RT Users
1

Upgraded from 4.4.0rc1 to 4.4.0 so as to be able to use
RT-Extension-Assets-Import-CSV-2.1

Noticed that Bulk Updates now works for Assets: deep joy !

Couldn’t see two CFs that are defined as EntryHint "Select date"
in the list of things to update in bulk: deep sorrow !

Just in case it’s a local config thing, I had associated these two
"dates" so that they appear within the Dates dialog area

Set(%CustomFieldGroupings,
‘RT::Asset’ => {
‘Dates’ => [‘Purchased’, ‘Warranty End’],
‘Basics’ => [‘Model’, ‘Supp Site ID’, ‘Support S/N’],
},
‘RT::User’ => {
‘Phones’ => [‘Eml’],
},
);

Is that likely to have removed those CFs from the list of CFs that get presented
to the Bulk Update page, or don’t “dates” apppear there at present ?

Kevin M. Buckley

eScience Consultant
School of Engineering and Computer Science
Victoria University of Wellington
New Zealand

2

So, two days after I upgraded to 4.4.0, I see that 4.4.1 is out
and, in the Changelog, I read:

  • Hint to the user that not all CF types are supported by bulk update,
    instead of silently excluding them (I#15259)

however, I didn’t get any hints about those date fields.

Then again, perhaps the Changelog entry itself the “hint” ?

3

Hi Kevin,

So, two days after I upgraded to 4.4.0, I see that 4.4.1 is out
and, in the Changelog, I read:

  • Hint to the user that not all CF types are supported by bulk update,
    instead of silently excluding them (I#15259)

however, I didn’t get any hints about those date fields.

I’m afraid your report of custom field grouping being dropped from bulk update didn’t make it in time for the 4.4.1 release; we’ll get that fixed up in 4.4.2. I’ve created a ticket for this:

Login https://issues.bestpractical.com/Ticket/Display.html?id=32198

Then again, perhaps the Changelog entry itself the “hint” ?

Ouch :confused: We strive to be better than that!

In case you’re curious about what we did change, see the following screenshots for how we’ve improved bulk update (both ticket and asset) for custom fields between 4.4.0 and 4.4.1.

http://paste.sartak.org/rt-4.4.0-cf-bulk.png http://paste.sartak.org/rt-4.4.0-cf-bulk.png

http://paste.sartak.org/rt-4.4.1-cf-bulk.png http://paste.sartak.org/rt-4.4.1-cf-bulk.png

Thanks,
Shawn

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