RT 4.2 Set($ShowHistory, 'delay') does not work

Hi,

after the Upgrade from 4.016 to 4.2 the history of tickets was not shown anymore. The label „loading“ was shown forever but the history never appeared.

We solved this issue by restoring the RT 4.0 behavior with

Set($ShowHistory, 'always‘);

How can we get the delayed ticket history working as intended?

Regards,

Matthias

after the Upgrade from 4.016 to 4.2 the history of tickets was not
shown anymore. The label „loading“ was shown forever but the history
never appeared.

We solved this issue by restoring the RT 4.0 behavior with

Set($ShowHistory, 'always‘);

How can we get the delayed ticket history working as intended?

What browser? Was there anything of note in your logfiles from that
time?

  • Alex