RT 4.2.9rc1 Available for testing

RT 4.2.9rc1 is now available for testing.

RT 4.2.9 is a bugfix release and includes a fix needed to release RTIR 3.2.0.


SHA1 sums

8e91752f576c79a7ad8e5211d82f2908cac09747 rt-4.2.9rc1.tar.gz
52aff286403adee82bb164c82f0390c7db90c59e rt-4.2.9rc1.tar.gz.asc

General user UI

  • Fix Subject header during ticket printing (#30362)
  • Comparisons of long text Custom Fields were erroneously reporting
    updates (#30378)
  • Broken logo link for the mobile UI when used with $WebPath
  • No longer leak base64 data to non-english users who change a Dashboard
    subscription and futureproof for other Attribute updates (#24665)
  • Previous column selection is remembered when updating search formats (#16972)
  • Charts could return quadrupled data for aggregate data (such as Time
    Worked) depending on your rights configuration.
  • Charts can now be grouped by Priority
  • Ticket Creation form now leaves Requestor blank on page reload if you
    cleared it out.


  • “check to delete all values” is now localized


  • BeforeDue action now accepts 2D as well as 2d (#30449)
  • bin/rt no longer shows a default Due date unless one is configured
    on the Queue. Additionally, Starts and Due are served in your time
    zone (#20334)


  • Improvements to the layout of the Group Members page


  • Fix tests that used send_via_mailgate to properly check returns (#19156)
  • Improvements to rt-static-docs for generating online documentation
  • Proper warnings testing for cf_date tests
  • Remove unused code to render Rules during replies/comments
  • Undo a regression that meant Custom Fields passed to Ticket->Create
    needed to be readable by the user creating the ticket.


  • Add a mention of SelfService to the documentation of $AllowUserAutocompleteForUnprivileged
  • Update our backups documentation to cover restoring from the suggested

A complete changelog is available from git by running:
git log rt-4.2.8…rt-4.2.9rc1
or visiting
Comparing rt-4.2.8...rt-4.2.9rc1 · bestpractical/rt · GitHub