RT 4.0rc1 install error

Hello, I’m installing a 4.0rc1 instance for test purposes.

All steps when fine but when restarting apache i get this error:
“Can’t locate /opt/rt4/bin/webmux.pl in @INC (@INC contains:
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi”

My apache setup is this (same as running 3.6:

<VirtualHost *:80>
DocumentRoot /opt/rt4/share/html
ErrorLog logs/rt
PerlRequire /opt/rt4/bin/webmux.pl
<Location /NoAuth/images>
SetHandler default

<Directory /opt/rt4/share/html>
Order allow,deny
Allow from all
SetHandler perl-script
PerlResponseHandler RT::Mason

Thanks!
Seb.-

Hello, I’m installing a 4.0rc1 instance for test purposes.

All steps when fine but when restarting apache i get this error:
“Can’t locate /opt/rt4/bin/webmux.pl in @INC (@INC contains:
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi”

Read the error message. That file doesn’t exist anymore. You should
read docs/web_deployment.pod and update your Apache config.

Thomas

Hello, I’m installing a 4.0rc1 instance for test purposes.

All steps when fine but when restarting apache i get this error:
“Can’t locate /opt/rt4/bin/webmux.pl in @INC (@INC contains:
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi”

My apache setup is this (same as running 3.6:

Please have a look through the README when upgrading.
It points to the new deployment documentation. That is not a valid
apache config for 4.0.

-kevin

Thanks guys, i did the changes, and now apache starts fine but i cant
access the RT Web.

error.log says:

[Thu Jan 06 18:56:42 2011] [error] (1)Operation not permitted:
mod_mime_magic: can’t read magic file /opt/rt4/conf/magic
[Thu Jan 06 18:56:42 2011] [notice] Digest: generating secret for
digest authentication …
[Thu Jan 06 18:56:42 2011] [notice] Digest: done
[Thu Jan 06 18:56:42 2011] [notice] mod_python: Creating 4 session
mutexes based on 256 max processes and 0 max threads.
[Thu Jan 06 18:56:42 2011] [error] (2)No such file or directory: could
not create /opt/rt4/run/httpd.pid
[Thu Jan 06 18:56:42 2011] [error] httpd: could not log pid to file
/opt/rt4/run/httpd.pidOn Thu, Jan 6, 2011 at 6:36 PM, Kevin Falcone falcone@bestpractical.com wrote:

On Thu, Jan 06, 2011 at 06:32:02PM -0300, sebsua@gmail.com wrote:

Hello, I’m installing a 4.0rc1 instance for test purposes.

All steps when fine but when restarting apache i get this error:
“Can’t locate /opt/rt4/bin/webmux.pl in @INC (@INC contains:
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi”

My apache setup is this (same as running 3.6:

Please have a look through the README when upgrading.
It points to the new deployment documentation. That is not a valid
apache config for 4.0.

-kevin

<VirtualHost *:80>
DocumentRoot /opt/rt4/share/html
ErrorLog logs/rt
PerlRequire /opt/rt4/bin/webmux.pl
<Location /NoAuth/images>
SetHandler default

<Directory /opt/rt4/share/html>
Order allow,deny
Allow from all
SetHandler perl-script
PerlResponseHandler RT::Mason

Thanks!
Seb.-

You really have more problems not related to RT!
I’d be surprised if your Apache instance runs when you exclude RT
configuration from it. Does it??
First thing is you must have a running instance of Apache. Thereafter you
ensure that it meets RTs requirements in terms of either mod_perl.
I am afraid you have to follow that, though I must say I don’t speak for RT
Team.On Fri, Jan 7, 2011 at 1:04 AM, sebsua@gmail.com sebsua@gmail.com wrote:

Thanks guys, i did the changes, and now apache starts fine but i cant
access the RT Web.

error.log says:

[Thu Jan 06 18:56:42 2011] [error] (1)Operation not permitted:
mod_mime_magic: can’t read magic file /opt/rt4/conf/magic
[Thu Jan 06 18:56:42 2011] [notice] Digest: generating secret for
digest authentication …
[Thu Jan 06 18:56:42 2011] [notice] Digest: done
[Thu Jan 06 18:56:42 2011] [notice] mod_python: Creating 4 session
mutexes based on 256 max processes and 0 max threads.
[Thu Jan 06 18:56:42 2011] [error] (2)No such file or directory: could
not create /opt/rt4/run/httpd.pid
[Thu Jan 06 18:56:42 2011] [error] httpd: could not log pid to file
/opt/rt4/run/httpd.pid

On Thu, Jan 6, 2011 at 6:36 PM, Kevin Falcone falcone@bestpractical.com wrote:

On Thu, Jan 06, 2011 at 06:32:02PM -0300, sebsua@gmail.com wrote:

Hello, I’m installing a 4.0rc1 instance for test purposes.

All steps when fine but when restarting apache i get this error:
“Can’t locate /opt/rt4/bin/webmux.pl in @INC (@INC contains:
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi”

My apache setup is this (same as running 3.6:

Please have a look through the README when upgrading.
It points to the new deployment documentation. That is not a valid
apache config for 4.0.

-kevin

<VirtualHost *:80>
DocumentRoot /opt/rt4/share/html
ErrorLog logs/rt
PerlRequire /opt/rt4/bin/webmux.pl
<Location /NoAuth/images>
SetHandler default

<Directory /opt/rt4/share/html>
Order allow,deny
Allow from all
SetHandler perl-script
PerlResponseHandler RT::Mason

Thanks!
Seb.-

Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223


Damn!!

You really have more problems not related to RT!
I’d be surprised if your Apache instance runs when you exclude RT
configuration from it. Does it??

My apache runs 4 other applications normally. When i configure the
apache as the docs i got the apache to crash.
Maybe someone can paste his apache setup to compare with?

Thanks

You really have more problems not related to RT!
I’d be surprised if your Apache instance runs when you exclude RT
configuration from it. Does it??

My apache runs 4 other applications normally. When i configure the
apache as the docs i got the apache to crash.
Maybe someone can paste his apache setup to compare with?

As it was pointed to you, please have a look through the README when
upgrading.
It points to the new deployment documentation.

cd rt-4.0.0rc1
perldoc docs/web_deployment.pod

Copy the one you want verbatim and change the paths only.

Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223


Damn!!