RT 4.0 and FastCGI (fcgid) problem

RT Users
#1

Hi all,

after some problems (CPU hungry) with my RT’s modperl installation, i
decide to try with FastCGI.
After got fcgid module, enable it, and recompile RT to use fastcgi
(keeping modperl) as a backend:

make upgrade

/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-mysql
–with-fastcgi --with-modperl2 --with-standalone
…

i modify my default-ssl site configuration on Apache2 as follow:

ServerAdmin webmaster@xxxx 
DocumentRoot "/opt/rt4/share/html"

Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/
ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/

<Location />
	Order allow,deny
	Allow from all
	Options +ExecCGI
	AddHandler fastcgi-script fcgi
</Location>

but, when i try to load RT web page, i got a:

Not Found

The requested URL / was not found on this server.
Apache/2.2.16 (Debian) Server at xxxx Port 443

and, on error.log:

[Mon Nov 07 11:31:57 2011] [error] File does not exist:
/opt/rt4/sbin/rt-server.fcgi/

i did several tries, cheching permissions and so on, but unsuccessfully.
If i modify ScriptAlias as:

ScriptAlias /rt /opt/rt4/sbin/rt-server.fcgi/

i got:

You’re almost there!
You haven’t yet configured your webserver to run RT. …

and if i try loading http://xxxx/rt i receive a 404 and a “File does not
exists” in error log

Any hint ?

Thanks, Michele

Michele Pinassi
Servizio Reti, Sistemi e Sicurezza Informatica
Università degli Studi di Siena
tel: 0577.(23)2169
https://sites.google.com/a/unisi.it/o-zone/

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#2

Hi all,

after some problems (CPU hungry) with my RT’s modperl installation, i
decide to try with FastCGI.
After got fcgid module, enable it, and recompile RT to use fastcgi
(keeping modperl) as a backend:

make upgrade

/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-mysql
–with-fastcgi --with-modperl2 --with-standalone
…

i modify my default-ssl site configuration on Apache2 as follow:

ServerAdmin webmaster@xxxx 
DocumentRoot "/opt/rt4/share/html"

Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/
ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/

<Location />
	Order allow,deny
	Allow from all
	Options +ExecCGI
	AddHandler fastcgi-script fcgi
</Location>

but, when i try to load RT web page, i got a:

Not Found

The requested URL / was not found on this server.
Apache/2.2.16 (Debian) Server at xxxx Port 443

and, on error.log:

[Mon Nov 07 11:31:57 2011] [error] File does not exist:
/opt/rt4/sbin/rt-server.fcgi/

i did several tries, cheching permissions and so on, but unsuccessfully.
If i modify ScriptAlias as:

ScriptAlias /rt /opt/rt4/sbin/rt-server.fcgi/

i got:

You’re almost there!
You haven’t yet configured your webserver to run RT. …

and if i try loading http://xxxx/rt i receive a 404 and a “File does not
exists” in error log

Any hint ?

Thanks, Michele

Michele Pinassi
Servizio Reti, Sistemi e Sicurezza Informatica
Università degli Studi di Siena
tel: 0577.(23)2169
https://sites.google.com/a/unisi.it/o-zone/

signature.asc (262 Bytes)