Hello,
I installed new rt-4.0.4 but i faced problem with search non latin
character like arabic words, it is ok with english words, i have old
RT-3.8.1 I can search Arabic words with it
and also I tested rt-4.0.0 & rt-4.0.2 and I faced the same problem, I
ask if any one know how can I fix this issue or what should I do to
trace it.
Best Regards
Abdusattar Haroun
I installed new rt-4.0.4 but i faced problem with search non latin
character like arabic words, it is ok with english words, i have old
RT-3.8.1 I can search Arabic words with it
and also I tested rt-4.0.0 & rt-4.0.2 and I faced the same problem,
I ask if any one know how can I fix this issue or what should I do
to trace it.
What database, what form of searching have you enabled (indexed full
text, non-indexed full text) or is this subject rather than content
searching.
-kevin
Kevin Falcone wrote:> On Tue, Nov 22, 2011 at 02:55:33PM +0200, haroun@lttnet.net wrote:
I installed new rt-4.0.4 but i faced problem with search non latin
character like arabic words, it is ok with english words, i have old
RT-3.8.1 I can search Arabic words with it
and also I tested rt-4.0.0 & rt-4.0.2 and I faced the same problem,
I ask if any one know how can I fix this issue or what should I do
to trace it.What database, what form of searching have you enabled (indexed full
text, non-indexed full text) or is this subject rather than content
searching.-kevin
RT Training Sessions (http://bestpractical.com/services/training.html)
- Barcelona, Spain — November 28 & 29, 2011
tanks for your reply, my database is is mysql-5.077, and I use the
default setting for search in /etc/ RT_Config.pm, I faced the problem
with simple and advanced search
search example: http://rt.mydomain.com/Search/Simple.html?q=ليبيا
Abdusattar Haroun
Kevin Falcone wrote:
I installed new rt-4.0.4 but i faced problem with search non latin
character like arabic words, it is ok with english words, i have old
RT-3.8.1 I can search Arabic words with it
and also I tested rt-4.0.0 & rt-4.0.2 and I faced the same problem,
I ask if any one know how can I fix this issue or what should I do
to trace it.What database, what form of searching have you enabled (indexed full
text, non-indexed full text) or is this subject rather than content
searching.
tanks for your reply, my database is is mysql-5.077, and I use the
default setting for search in /etc/ RT_Config.pm, I faced the
problem with simple and advanced search
search example: http://rt.mydomain.com/Search/Simple.html?q=ليبيا
That search only looks at Subjects, not at any body content.
Should it match a subject? What kind of search are you doing from
Advanced?
-kevin
Kevin Falcone wrote:> On Tue, Nov 22, 2011 at 06:01:57PM +0200, haroun@lttnet.net wrote:
Kevin Falcone wrote:
On Tue, Nov 22, 2011 at 02:55:33PM +0200, haroun@lttnet.net wrote:
I installed new rt-4.0.4 but i faced problem with search non latin
character like arabic words, it is ok with english words, i have old
RT-3.8.1 I can search Arabic words with it
and also I tested rt-4.0.0 & rt-4.0.2 and I faced the same problem,
I ask if any one know how can I fix this issue or what should I do
to trace it.What database, what form of searching have you enabled (indexed full
text, non-indexed full text) or is this subject rather than content
searching.tanks for your reply, my database is is mysql-5.077, and I use the
default setting for search in /etc/ RT_Config.pm, I faced the
problem with simple and advanced search
search example: http://rt.mydomain.com/Search/Simple.html?q=ليبياThat search only looks at Subjects, not at any body content.
Should it match a subject? What kind of search are you doing from
Advanced?-kevin
RT Training Sessions (http://bestpractical.com/services/training.html)
- Barcelona, Spain — November 28 & 29, 2011
Tanks for all, the isse happened with Redhat EL5 but now I tested it
with CentOS6 it is working fine
Abdusattar Haroun
Internet Services Dept.
Libya Telecom & Technology
Tel: +218 21 3400020 - Ext. 7134
Email:haroun@lttnet.net
Web: www.ltt.ly