RT 4.0.0rc7 Released

This release contains several weeks of bug fixing and more than 100
commits in the push for 4.0.0. It contains many bugfixes and a
reorganization and general cleanup of the core documentation. Barring
regressions, this should be the last non-documentation update before

A full changelog is available below.

You can download the release from


SHA1 sums

4cdc6fabffc0c0c70bfdc12e16fb81b187e7062a rt-4.0.0rc7.tar.gz
4d9d8ed7efe0916313731ff47d0734f832feb65d rt-4.0.0rc7.tar.gz.sig



  • Disable owner autocompletion on anything other than a ticket or queue
  • Fix the CF Editing CSS
  • Update group/user rights editor to make it more intuitive and guard
    against common errors
  • Requestors with OwnTicket in one Queue could show up in the Owner list
    for another Queue
  • Fix caching of user logos
  • Move the theme/logo editor into Tools
  • Fix a number of CSS niggles
  • Fix Tabs on the Query Builder page
  • Remove hardcoded statuses that conflict with LifeCycles
  • Fix Approvals to coexist with LifeCycles
  • Fix handling of multipart mail messages in notifications, instead of
    including the original multipart mail as an attachment


  • Remove Imager dependency
  • Styling updates for RT News feature
  • Speed up display of our new menuing system
  • Allow blockquotes through our HTML scrubbing to improve folding
  • Ensure that you can’t have a case insensitive RTAddressRegexp


  • Massive reorganization of docs/, README and the upgrading docs by alexmv
  • Document how to deploy RT under the root using a sublocation
  • Add more web deployment examples for non-apache webservers
  • Update all of the documentation in RT_Config.pm
  • Remove all references to ‘true’ or ‘false’ in the config, replacing
    them with valid examples instead