Hello People…
I tried to make an update from rt 3.8 to rt4
Reading instructions through the readme till to point 6b
but the command /opt/rt4/sbin/rt-setup-database
–prompt-for-dba-password --action upgrade
doesn’t work properly …
her is the complete output: http://pastebin.com/DwnjXrvZ
i think it has sth to be with this :
error]: Couldn’t get principal for an empty user
(/opt/rt4/sbin/…/lib/RT/User.pm:1104)
Couldn’t finish ‘upgrade’ step.
ERROR: One of initial functions failed: Can’t call method “Id” on an
undefined value at /opt/rt4/sbin/…/lib/RT/ACL.pm line 227, <> line 1.
best regards john s.
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