RT 3.8 to 4 update some issues

Hello People…

I tried to make an update from rt 3.8 to rt4

Reading instructions through the readme till to point 6b

but the command /opt/rt4/sbin/rt-setup-database
–prompt-for-dba-password --action upgrade

doesn’t work properly …

her is the complete output: http://pastebin.com/DwnjXrvZ

i think it has sth to be with this :

error]: Couldn’t get principal for an empty user
Couldn’t finish ‘upgrade’ step.

ERROR: One of initial functions failed: Can’t call method “Id” on an
undefined value at /opt/rt4/sbin/…/lib/RT/ACL.pm line 227, <> line 1.

best regards john s.

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I solved the problem by myself …

you have to set the DB correctly a the beginning with the /.configure
–with-db-database flag

best regards johnn
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