RT 3.8.: Customize RT at a glance

RT Users
1

Hi,

Is it possible to change the home page “title” displayed (RT at a Glance) to something like “Helpdesk Homepage” ?

Is it possible to change the RT 3.8 web console blue color, to some other color?

TIA,

Filipe

Portugal

2

i’m sure you can change all that stuff if you edit the raw html/perl stuff.

have a look in there and grep for “RT at a Glance” or whatever the spelling is for the string you want…

as for the color, it’s probably in the css somewhere if there is some (i’m guessing)

-gabe-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com]On Behalf Of Filipe José Silva Clemente
Sent: Wednesday, October 08, 2008 10:34 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] RT 3.8.: Customize RT at a glance

Hi,

Is it possible to change the home page “title” displayed (RT at a Glance) to something like “Helpdesk Homepage” ?

Is it possible to change the RT 3.8 web console blue color, to some other color?

TIA,

Filipe

Portugal

3

Felipe,

I edited my “RT at a glance” title by first copying the index.html file from /opt/rt3/share/html to /opt/rt3/local/html and then modifying it. You may need to create the /local/html directory if you haven’t before. In this file you will see on line 6 and line 81 (3.8.1) the text for “RT at a glance”. One line is for the title in the main body of the page and the other modifies the browser tab title. You can change it to whatever you like. I actually changed mine to pull the company name from the RT_Siteconfig file, so it reads " Company Name Request Tracker" I did this by inserting " [_1] Request Tracker" into lines 6 and 81 where “RT at a glance” used to be.

Thanks

SeanFrom: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Gabriel Cadieux
Sent: Wednesday, October 08, 2008 8:41 AM
To: Filipe José Silva Clemente; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT 3.8.: Customize RT at a glance

i’m sure you can change all that stuff if you edit the raw html/perl stuff.

have a look in there and grep for “RT at a Glance” or whatever the spelling is for the string you want…

as for the color, it’s probably in the css somewhere if there is some (i’m guessing)

-gabe

4

Also, in order to see the changes don’t forget to clear your Mason cache and restart apache.From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Sean McCreadie
Sent: Wednesday, October 08, 2008 2:58 PM
To: Gabriel Cadieux; Filipe José Silva Clemente; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT 3.8.: Customize RT at a glance

Felipe,

I edited my “RT at a glance” title by first copying the index.html file from /opt/rt3/share/html to /opt/rt3/local/html and then modifying it. You may need to create the /local/html directory if you haven’t before. In this file you will see on line 6 and line 81 (3.8.1) the text for “RT at a glance”. One line is for the title in the main body of the page and the other modifies the browser tab title. You can change it to whatever you like. I actually changed mine to pull the company name from the RT_Siteconfig file, so it reads " Company Name Request Tracker" I did this by inserting " [_1] Request Tracker" into lines 6 and 81 where “RT at a glance” used to be.

Thanks

Sean

From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Gabriel Cadieux
Sent: Wednesday, October 08, 2008 8:41 AM
To: Filipe José Silva Clemente; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT 3.8.: Customize RT at a glance

i’m sure you can change all that stuff if you edit the raw html/perl stuff.

have a look in there and grep for “RT at a Glance” or whatever the spelling is for the string you want…

as for the color, it’s probably in the css somewhere if there is some (i’m guessing)

-gabe