RT 3.8 bug? What happened to the id entry in RT__Ticket/ColumnMap?

RT 3.8.2 spreadsheet output doesn’t correctly output the ticket ID column.
Looking through the code /Elements/RT__Ticket/ColumnMap has no entry for id.
Why is that? 3.6 had such an entry and adding it back fixes the problem.

RT 3.8.2 spreadsheet output doesn’t correctly output the ticket ID column.

What does mean “doesn’t correctly output” ??

Looking through the code /Elements/RT__Ticket/ColumnMap has no entry for id.
Why is that? 3.6 had such an entry and adding it back fixes the problem.

Seems working fine here (try it at
http://rt.easter-eggs.org/demos/stable/). Are you sure that you have no
local customization ?

That is strange. On my installation the id field is blank in the
spreadsheet. I can’t think of a customization that would affect this. This
installation has few customizations.

Why was id removed from RT__Ticket/ColumnMap? How does it get the id without
that entry?On Mon, Feb 16, 2009 at 5:03 PM, Emmanuel Lacour elacour@easter-eggs.comwrote:

On Mon, Feb 16, 2009 at 02:28:07PM -0500, Todd Chapman wrote:

RT 3.8.2 spreadsheet output doesn’t correctly output the ticket ID
column.

What does mean “doesn’t correctly output” ??

Looking through the code /Elements/RT__Ticket/ColumnMap has no entry for
id.
Why is that? 3.6 had such an entry and adding it back fixes the problem.

Seems working fine here (try it at
http://rt.easter-eggs.org/demos/stable/). Are you sure that you have no
local customization ?


List info:
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel

That is strange. On my installation the id field is blank in the
spreadsheet. I can’t think of a customization that would affect this. This
installation has few customizations.

Why was id removed from RT__Ticket/ColumnMap? How does it get the id without
that entry?

Good question. Here is the commit responsible to this:

Revision 7757 (by ruz, 2007/05/03 03:09:06)
r5226@cubic-pc: cubic | 2007-05-03 07:07:28 +0400

  • move things from ticket’s column map into generic

:wink:

What rev is your install at?On Mon, Feb 16, 2009 at 5:22 PM, Emmanuel Lacour elacour@easter-eggs.comwrote:

On Mon, Feb 16, 2009 at 05:14:24PM -0500, Todd Chapman wrote:

That is strange. On my installation the id field is blank in the
spreadsheet. I can’t think of a customization that would affect this.
This
installation has few customizations.

Why was id removed from RT__Ticket/ColumnMap? How does it get the id
without
that entry?

Good question. Here is the commit responsible to this:

Revision 7757 (by ruz, 2007/05/03 03:09:06)
r5226@cubic-pc: cubic | 2007-05-03 07:07:28 +0400

  • move things from ticket’s column map into generic

:wink:


List info:
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel

I found the problem. I had installed the concise spreadsheet extension and
made it the default. (Why isn’t that in 3.8 core?)

That extension use /Elements/RT__Ticket/ColumnMap. Once I changed it to
/Elements/ColumnMap it started working.On Mon, Feb 16, 2009 at 5:22 PM, Emmanuel Lacour elacour@easter-eggs.comwrote:

On Mon, Feb 16, 2009 at 05:14:24PM -0500, Todd Chapman wrote:

That is strange. On my installation the id field is blank in the
spreadsheet. I can’t think of a customization that would affect this.
This
installation has few customizations.

Why was id removed from RT__Ticket/ColumnMap? How does it get the id
without
that entry?

Good question. Here is the commit responsible to this:

Revision 7757 (by ruz, 2007/05/03 03:09:06)
r5226@cubic-pc: cubic | 2007-05-03 07:07:28 +0400

  • move things from ticket’s column map into generic

:wink:


List info:
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel