I recently upgraded from 3.8.2 to 3.8.6
When using the web interface, any interaction involving
the FCK editor (i.e. create ticket, reply, resolve, comment) induces a pop-up window (in IE, dont have firefox to test) which says "Unknown toolbar item “CreateDiv” - if I click ok the FCKeditor loads. Luckily, I am
doing this on a test instance. When comparing the two FCKeditor screens, there are several buttons missing on the 3.8.6 screen vs. the 3.8.2 in the editor. I can provide screenshots if requested, but I think this is more a problem with “CreateDiv” vs the actual buttons themselves.