RT 3.8.1 instalation problem

Hi,

I have a problem during RT 3.8.1 install.

Database PostgreSQL 8.3.0.
Centos 5.2 x86_64.

Everything is going well until that:

-cut-

[root@server rt]# make initialize-database
/usr/bin/perl sbin/rt-setup-database --action init --dba postgres
In order to create or update your RT database, this script needs to
connect to your Pg instance on 172.17.0.16 as postgres
Please specify that user’s database password below. If the user has no
database
password, just press return.

Password:
Working with:
Type: Pg
Host: 172.17.x.x
Name: rt3
User: rt_user
DBA: postgres
Now creating a Pg database rt3 for RT.
Done.
Now populating database schema.
Done.
Now inserting database ACLs
Done.
Now inserting RT core system objects
[Fri Sep 19 16:06:52 2008] [warning]: Use of uninitialized value in join
or string at /usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm line 22.
(/usr/lib/perl5/vendor_perl/5.8.8/RT/User_Vendor.pm:410)
[Fri Sep 19 16:06:52 2008] [info]: RT::User::CanonicalizeUserInfo
returning Comments: Do not delete or modify this user. It is integral to
RT internal data structures, Disabled: 0, EmailAddress: , Name: Nobody,
Privileged: 0, RealName: Nobody in particular
(/usr/lib/perl5/vendor_perl/5.8.8/RT/User_Vendor.pm:446)
Couldn’t finish ‘coredata’ step.

ERROR: Could not set user info

make: *** [initialize-database] B��d 255

-cut-

‘make testdeps’ finished with OK status. It seems that connection with
db is established correctly. I googled a lot but found nothing about
this problem.

Any suggestions where to search next? Thanks.

regards,

Bartek
Bartosz Cisek <bartosz.cisek [at] pwr.wroc.pl>
tel.: +48 71 320 45 60

Bartosz Cisek pisze:

Hi,

I have a problem during RT 3.8.1 install.

Database PostgreSQL 8.3.0.
Centos 5.2 x86_64.

Fixed. I forgot to remove
/usr/lib/perl5/vendor_perl/5.8.8/RT/User_Vendor.pm from previous install.
Bartosz Cisek <bartosz.cisek [at] pwr.wroc.pl>
tel.: +48 71 320 45 60