RT 3.8.1 - Forcing Time Field to Be Updated

RT Users
1

Can somebody tell me how I can force the person updating a ticket to
complete the Worked / Time field, even if they have to enter 0 in there?

Kind regards,

Paul Broadwith
{Blue Ivy Ltd - ICT For Small Businesses}

2

Paul Broadwith schrieb:

Can somebody tell me how I can force the person updating a ticket to
complete the Worked / Time field, even if they have to enter 0 in there?

It’s an often requested feature.
It’s so often requested, that I’m beginning to wonder why nobody comes
up with a contrib-patch.

Maybe that’s one of the things you learn on th RT trainings :wink:

Rainer