Rt 3.8.1 compatibility with Centos 5.2

RT Developers
1

Hi folks,

For the last two days I’ve been trying to get rt 3.8.1 working with
Centos 5.2.

I had a working config of 3.6.5 and upgraded. I was required to upgrade
the mysql DB
in steps until I got to 3.8.1. I did this and I think it is okay. I
did this successfully while running
Centos4.

I got to the point where apache wouldn’t work right and it looked like
an upgrade was needed but
the version wasn’t available for the version of Centos4 I was running.
I decided to upgrade to
Centos5. This was done via the upgrade path with the install CD’s.

I’ve run the configure commad (using the command I used for installing
my previous working version
3.6.5) and did a test makedeps. I get many missing dependencies:

[root@rt rt-3.8.1]# make testdeps
/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-mysql
–with-fastcgi
perl:
>=5.8.3(5.8.8)…found
users:
rt group (rt)…found
bin owner (root)…found
libs owner (root)…found
libs group (bin)…found
web owner (rt)…found
web group (rt)…found
CLI dependencies:
Term::ReadKey…MISSING
Getopt::Long >= 2.24…found
HTTP::Request::Common…found
Term::ReadLine…found
Text::ParseWords…found
LWP…found
CORE dependencies:
Class::ReturnValue >= 0.40…found
Text::Quoted >= 2.02…found
CSS::Squish >= 0.06…found
Encode >= 2.13…found
Module::Versions::Report >= 1.05…found
MIME::Entity >= 5.425…found
DBI >= 1.37…MISSING
Locale::Maketext::Lexicon >= 0.32…found
Devel::StackTrace >= 1.19…found
Digest::base…found
Time::ParseDate…found
File::Temp >= 0.18…found
Locale::Maketext >= 1.06…found
Tree::Simple >= 1.04…found
Text::Template…found
Scalar::Util…found
HTML::Scrubber >= 0.08…MISSING
File::Spec >= 0.8…found
Calendar::Simple…found
DBIx::SearchBuilder >= 1.54…MISSING
Mail::Mailer >= 1.57…found
File::ShareDir…found
Regexp::Common…found
Digest::MD5 >= 2.27…found
HTML::Entities…found
Cache::Simple::TimedExpiry…found
File::Glob…found
Locale::Maketext::Fuzzy…found
Time::HiRes…found
Text::Wrapper…found
Log::Dispatch >= 2.0…found
UNIVERSAL::require…found
Email::Address…found
DASHBOARDS dependencies:
HTML::RewriteAttributes >= 0.02…found
MIME::Types…found
FASTCGI dependencies:
CGI::Fast…MISSING
CGI >= 3.38…found
FCGI…found
GD dependencies:
GD::Text…MISSING
GD…found
GD::Graph…found
GPG dependencies:
PerlIO::eol…MISSING
GnuPG::Interface…MISSING
ICAL dependencies:
Data::ICal…found
MAILGATE dependencies:
Pod::Usage…found
HTML::TreeBuilder…found
Getopt::Long…found
HTML::FormatText…found
LWP::UserAgent…found
MASON dependencies:
Storable >= 2.08…found
CSS::Squish >= 0.06…found
Apache::Session >= 1.53…found
Errno…found
Devel::StackTrace >= 1.19…found
CGI::Cookie >= 1.20…found
Text::WikiFormat >= 0.76…found
XML::RSS >= 1.05…MISSING
HTML::Mason >= 1.36…found
Digest::MD5 >= 2.27…found
MYSQL dependencies:
DBD::mysql >= 2.1018…MISSING
SMTP dependencies:
Net::SMTP…found
STANDALONE dependencies:
Net::Server::PreFork…found
Net::Server…found
HTTP::Server::Simple >= 0.34…found
HTTP::Server::Simple::Mason >= 0.09…found

SOME DEPENDENCIES WERE MISSING.
CLI missing dependencies:
Term::ReadKey…MISSING
GPG missing dependencies:
PerlIO::eol…MISSING
GnuPG::Interface…MISSING
GD missing dependencies:
GD::Text…MISSING
CORE missing dependencies:
HTML::Scrubber >= 0.08…MISSING
DBIx::SearchBuilder >= 1.54…MISSING
DBI >= 1.37…MISSING
FASTCGI missing dependencies:
CGI::Fast…MISSING
MASON missing dependencies:
XML::RSS >= 1.05…MISSING
MYSQL missing dependencies:
DBD::mysql >= 2.1018…MISSING
make: *** [testdeps] Error 1

However, if I look at my system, many of these are already installed but
at a higher version.

For example:

[root@rt rt-3.8.1]# perl -MCPAN -e’install “DBIx::SearchBuilder”'
CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Wed, 27 Aug 2008 10:02:51 GMT
DBIx::SearchBuilder is up to date.

but the make testdeps says:

   DBIx::SearchBuilder >= 1.54...MISSING

Does rt 3.8.1 work with Centos5? If it does, I’m thinking something
went funky
during the “upgrade” process since I see some rpms with a fc6.i386
extension.

I’ve tried running make fixdeps and re-getting all the CPAN stuff but so
far no luck.

Any suggestions so that I don’t have to wipe the whole system and start
from scratch
would be appreciated.

Cheers,

Janet

2

Hi folks,

For the last two days I’ve been trying to get rt 3.8.1 working with
Centos 5.2.

I had a working config of 3.6.5 and upgraded. I was required to
upgrade
the mysql DB
in steps until I got to 3.8.1. I did this and I think it is okay. I
did this successfully while running
Centos4.

I got to the point where apache wouldn’t work right and it looked like
an upgrade was needed but
the version wasn’t available for the version of Centos4 I was running.
I decided to upgrade to
Centos5. This was done via the upgrade path with the install CD’s.

I’ve run the configure commad (using the command I used for installing
my previous working version
3.6.5) and did a test makedeps. I get many missing dependencies:

[root@rt rt-3.8.1]# make testdeps
/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-mysql
–with-fastcgi

This uses /usr/bin/perl, can you confirm that when you do

perl -MCPAN you’re also using /usr/bin/perl?

It sounds like you have two copies of perl installed, one with
the extra modules RT wants and the default system one
that doesn’t have all of RT’s dependencies.

-kevin

3

Hi Kevin,

Thanks for the quick response.

[root@rt rt-3.8.1]# make testdeps
/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-mysql
–with-fastcgi

This uses /usr/bin/perl, can you confirm that when you do

perl -MCPAN you’re also using /usr/bin/perl?

It sounds like you have two copies of perl installed, one with
the extra modules RT wants and the default system one
that doesn’t have all of RT’s dependencies.

-kevin

I put /usr/bin in the front of my path yesterday because unfortunately I
installed perl 5.10.0 for
another application, and after two hours of debugging I figured out perl
was defaulting to the /usr/local/bin
5.10 version. If I do a “which perl”, it gives me the one in /usr/bin
which is

[root@rt rt-3.8.1]# which perl
/usr/bin/perl

[root@rt rt-3.8.1]# perl -v

This is perl, v5.8.8 built for i386-linux-thread-multi

I ran the MCPAN command again:

[root@rt rt-3.8.1]# /usr/bin/perl -MCPAN -e’install “DBIx::SearchBuilder”’
CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Wed, 27 Aug 2008 10:02:51 GMT
DBIx::SearchBuilder is up to date.

bummer. i’m thinking my perl versions are stepping on each other. i’ll see
if I can uninstall 5.10 or, if I want to live on the edge, re-build and
install it
in /usr/bin and see what I break.

Thanks for the help.

Cheers,

Janet