RT 3.6 requires two or three logins with firefox and IE

Alexandr,

Thanks a bunch. We tried and it worked, of course. I'm wondering if a 

warning should be included for those ORACLE users to be aware of the
need to for the exclusive session locking. That would save someone a
whole bunch of time. Why was this not a problem with our 3.4.4 version?

Kenn
LBNLOn 2/11/2008 7:29 AM, Jesse Vincent wrote:

Alexandr Ciornii wrote:

Hi, Jesse,

2007/12/26, Jesse Vincent jesse@bestpractical.com:

On Fri, Dec 14, 2007 at 02:47:08PM -0800, Kenneth Crocker wrote:

If not, has anyone at BestPractical seen some consistent
set of circumstances (and appropriate fixes) that would lead us to a
resolution to the file-session problems we’re all having with FireFox
and IE? I sure hope so. I’ve been ready to put 3.6.4 into production for
well over a month and still can’t get this bug fixed in order to do so.
Sorry, nope. The long term fix is to replace Apache::Session with
something we have more control over.
Did you tried adding ‘Transaction’ argument when creating session?
Patch is attached.

Very cool. It sounds like folks using file-locking are definitely
winning with this. I suspect it got skipped at the time sessions were
implemented because: (From the doc)

   Note that the Transaction argument has no practical effect on the MySQL
   and Postgres implementations.  The MySQL implementation only supports
   exclusive locking, and the Postgres implementation uses the transaction
   features of that database.

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Does really nobody work with myday.html? Nobody figured out that this is NOT UPDATING anything???

Torsten

Torsten,

I have tested it and run some queries and the data seemed fine to me. 

We don’t use it, per se, but I try to test everything before putting it
into production.

Kenn
LBNLOn 1/14/2008 2:45 AM, Ham MI-ID, Torsten Brumm wrote:

Does really nobody work with myday.html? Nobody figured out that this is NOT UPDATING anything???

Torsten

K�hne + Nagel (AG & Co.) KG, Gesch�ftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke, Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn (Stellv.), Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Pers�nlich haftende Gesellschaft: K�hne & Nagel A.G., Sitz: Contern/Luxemburg Gesch�ftsf�hrender Verwaltungsrat: Klaus-Michael K�hne

-----Urspr�ngliche Nachricht-----

Von: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] Im Auftrag
von Ham MI-ID, Torsten Brumm
Gesendet: Donnerstag, 27. Dezember 2007 16:06
An: Jesse Vincent
Cc: rt Users
Betreff: [rt-users] RT 3.6.5 / Problems with MyDay.html

Hi RT Users, Jesse,

Today i started to use /Tools/MyDay.html and realized this is
not working. I get all my Tickets displayed, i can change
status etc but after submit nothing happens…?!?

I searched the logs and i found nothing.

So my questions, is this still buggy or forgotten or do i
something wrong?

Thanks

Torsten


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Hi Kenneth, RT Users,

thanks for the help, today after a hint i found the “Bug” it was the user
infront of the PC (myself). There was a old, broken MyDay.html inside the
local path :frowning:

Sorry for that

Torsten2008/1/14, Kenneth Crocker KFCrocker@lbl.gov:

Torsten,

    I have tested it and run some queries and the data seemed fine to

me.
We don’t use it, per se, but I try to test everything before putting it
into production.

Kenn
LBNL

On 1/14/2008 2:45 AM, Ham MI-ID, Torsten Brumm wrote:

Does really nobody work with myday.html? Nobody figured out that this is
NOT UPDATING anything???

Torsten

Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann
(Vors.), Uwe Bielang (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke,
Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn (Stellv.), Sitz:
Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878,
Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz:
Contern/Luxemburg Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne

-----Ursprüngliche Nachricht-----

Von: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] Im Auftrag
von Ham MI-ID, Torsten Brumm
Gesendet: Donnerstag, 27. Dezember 2007 16:06
An: Jesse Vincent
Cc: rt Users
Betreff: [rt-users] RT 3.6.5 / Problems with MyDay.html

Hi RT Users, Jesse,

Today i started to use /Tools/MyDay.html and realized this is
not working. I get all my Tickets displayed, i can change
status etc but after submit nothing happens…?!?

I searched the logs and i found nothing.

So my questions, is this still buggy or forgotten or do i
something wrong?

Thanks

Torsten


The rt-users Archives

SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

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31, we’ll take up to 20 percent off the price. This sale
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MFG

Torsten Brumm

http://www.torsten-brumm.de