The ticket creation page shows the helper text for
custom fields. But if the Pattern can match an
empty string, the helper text is not displayed. This
happens when you pattern checks that the value is
the right format, but an empty string is valid too.
For example: (?#Optional Digits)^([\d.]+)?$
This patch allows the helper text to display under
these conditions.
showhelp.patch (1.98 KB)