RT 3.6 on Ubuntu 6.1

RT Users
1

Just wondering if anybody has installed RT 3.6.x on Ubuntu? Are there
any packages I can use which will make it easier? I grabbed the source
and ran a make testdeps and there were about 2 screen fulls of missing
dependencies!

Thanks
Mike

2

I’m running RT 3.6 on Ubuntu 6 and it works great.
I just did an:
apt-get install request-tracker3.4 rt3.4-apache2

After that, just download the RT 3.6 source and run make testdeps.
You’ll get another dozen or so packages that are required. You can
find most of them by running, for example:
apt-cache search libwww | grep perl

Then just apt-get install once you’ve found the right package name.

You’ll still need to use perl -MCPAN -eshell to install another 3 or
4 packages, but it should go very smoothly.

Overall, the ubuntu 6.10 process of RT was far more pleasant than
installing on Fedora…:-)On Mar 29, 2007, at 15:58 PM, Mike Dent wrote:

Just wondering if anybody has installed RT 3.6.x on Ubuntu? Are there
any packages I can use which will make it easier? I grabbed the source
and ran a make testdeps and there were about 2 screen fulls of missing
dependencies!

Thanks
Mike

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3

Hi!

it should be no problem to use the Debian request-tracker3.6
package, these packages are high quality and describe all
dependency. This is the only package which gives you rt out
of the box.

best regards!On Thu, 2007-03-29 at 08:58 +0100, Mike Dent wrote:

Just wondering if anybody has installed RT 3.6.x on Ubuntu? Are there
any packages I can use which will make it easier? I grabbed the source
and ran a make testdeps and there were about 2 screen fulls of missing
dependencies!

Thanks
Mike

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

4

Ryan Erwin wrote:

I’m running RT 3.6 on Ubuntu 6 and it works great.
I just did an:
apt-get install request-tracker3.4 rt3.4-apache2

After that, just download the RT 3.6 source and run make testdeps.
You’ll get another dozen or so packages that are required. You can find
most of them by running, for example:
apt-cache search libwww | grep perl

Then just apt-get install once you’ve found the right package name.

You’ll still need to use perl -MCPAN -eshell to install another 3 or 4
packages, but it should go very smoothly.

Overall, the ubuntu 6.10 process of RT was far more pleasant than
installing on Fedora…:slight_smile:

Did you start with
yum install rt3
on fedora? I haven’t done that either, but everything seems to be
packaged for the 3.6.3 version.

Les Mikesell
lesmikesell@gmail.com

5

Just wondering if anybody has installed RT 3.6.x on Ubuntu? Are there
any packages I can use which will make it easier? I grabbed the source
and ran a make testdeps and there were about 2 screen fulls of missing
dependencies!

Hey Mike!

Follow this almost word for word and it works great!
http://wiki.bestpractical.com/index.cgi?UbuntuInstallGuide

-J

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JJ Asghar
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