RT 3.6 Change look and feel of customized fields

I am a novice who has easily created customized fields (RT is Great for that) but now want to change the look and feel to allow the fields to display nicely in a browser.

Can the fields look and feel as displayed in the browser be altered (see how much I am a novice!)??
Not looking to major radical changes, just some simple sizing to allow text in the field to display completely.

Any pointers learning/understanding any other programming language I may need welcomed!

Own RT Essentials.

Running 3.6.7 on UNIX with Apache with limited admin support, so I must do!

Thanks in advance

Ken

Eggers, Ken F. <keggers mitre.org> writes:

Can the fields look and feel as displayed in the browser be
altered (see how much I am a novice!)??

Not looking to major radical changes, just some simple
sizing to allow text in the field to display completely.

Ken

I created local EditCustomFields in /opt/rt3/local/html/Elements/ which changed
the $Rows & $Columns values to 5 and 75, respectively.

Now the boxes are large enough that my users aren’t complaining. :slight_smile:

sklutch

This might help.

http://lists.bestpractical.com/pipermail/rt-users/2008-February/050039.htmlOn Wed, Feb 25, 2009 at 1:47 PM, Eggers, Ken F. keggers@mitre.org wrote:

I am a novice who has easily created customized fields (RT is Great for
that) but now want to change the look and feel to allow the fields to
display nicely in a browser.

Can the fields look and feel as displayed in the browser be altered (see how
much I am a novice!)??

Not looking to major radical changes, just some simple sizing to allow text
in the field to display completely.

Any pointers learning/understanding any other programming language I may
need welcomed!

Own RT Essentials.

Running 3.6.7 on UNIX with Apache with limited admin support, so I must do!

Thanks in advance

Ken


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