I just installed RT 3.6.7. The problem is that some actions in RT
misredirect to a wrng URL which is not the correct.
It’s installed in www.example.com/rt
Log in -> Click “New ticket in” -> Fill fields -> Click Create
It creates the ticket but do not redirect to the next page correctly. It
goes to http://www.example.com/rt/rt/Ticket/Display.html?id=7 and show me:
The requested URL /rt/rt/Ticket/Display.html was not found on this server.
Apache/2.2.8 (Debian) mod_python/3.3.1 Python/2.4.4 PHP/4.4.4-8+etch6
mod_perl/2.0.4 Perl/v5.10.0 Server at www.example.com Port 80
My apache configuration is like this (/etc/apache2/sites-available/default):
Alias /rt “/usr/share/request-tracker3.6/html”
RedirectMatch permanent (.*)/$ $1/index.html
What is happening?
Bruno Guimarães Sousa
Ciência da Computação UFBA
Registered Linux user #465914