RT 3.6.6 Install on FC8 (Apache problems) Part 3

Getting closer. I turned off SELINUX (thanks, Drew) and changed my iptables config (thanks, Graeme). Now, here is what I get when I browse to rtbak.xyzcorp.com:

<& /Elements/Header, Title=>loc(“RT at a glance”), Refresh => $session{‘home_refresh_interval’} &>

You’re almost there!

You haven’t yet configured your webserver to run RT. You appear to have installed RT’s web interface correctly, but haven’t yet configured your web server to “run” the RT server which powers the web interface. The next step is to edit your webserver’s configuration file to instruct it to use RT’s mod_perl, FastCGI or SpeedyCGI handler.

My rt3.conf is below. Thanks for all the help!

Shannon----- Original Message ----
From: Shannon Adams shannon_adams68@yahoo.com
To: rt-users@lists.bestpractical.com
Sent: Monday, May 12, 2008 10:56:31 PM
Subject: Re: [rt-users] RT 3.6.6 Install on FC8 (Apache problems) Part 2

Okay, one problem solved. I turned off SELINUX and now httpd starts without an error.

Now, everything seems to be setup correctly, but I cannot bring up the RT login page. I can ping rtbak.xyzcorp.com, but when I try to browse to it, it just times out.

Here is my rt3.conf:

Alias /rt3 “//opt/rt3/share/html”

PerlModule Apache::DBI
PerlRequire /usr/sbin/webmux.pl

<Directory /opt/rt3/share/html>
AllowOverride All
Options ExecCGI FollowSymLinks

Order allow,deny
Allow from all

<Location /rt>
RewriteEngine On
RedirectMatch permanent (.*)/$ $1/index.html
AddDefaultCharset UTF-8
SetHandler perl-script
PerlHandler RT::Mason

ServerName itadmin_test
ServerAlias rtbak.xyzcorp.com
DocumentRoot /opt/rt3/share/html

AddDefaultCharset UTF-8
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl

<Location /rt3>
SetHandler perl-script
PerlHandler RT::Mason

Among other settings, I have the following in my RTSiteConfig.pm:

Set($WebURL, ‘http://rtbak.xyzcorp.com/’);
Set($WebBaseURL, ‘http://rtbak.xyzcorp.com/’);

Set($LogToFile , ‘debug’);
Set($LogDir, ‘/opt/rt3/var/log’);
Set($LogToFileNamed , “rt.log”);

I have checked the rt.log and there is nothing in there. Where do I look next to see why rtbak.xyzcorp.com or is not bringing up the RT login page?