I tested custom field rights. RT behaviour seems equal to RT3.4.4.
How do you do to allow :
* a group to submit ticket with custom field values,
* only requestor and owner to modifiy their tickets custom field
values,
My configuration is:
* group A :
o modify custom field CF1 (create ticket isn't enough )
o see custom field CF1
o create ticket
With this configuration, every group A members are allowed to submit
and modify custom fields of all tickets, not only which they are
requestor or owner.
I tested custom field rights. RT behaviour seems equal to RT3.4.4.
How do you do to allow :
a group to submit ticket with custom field values,
only requestor and owner to modifiy their tickets custom field
values,
My configuration is:
group A :
o modify custom field CF1 (create ticket isn’t enough )
o see custom field CF1
o create ticket
With this configuration, every group A members are allowed to submit
and modify custom fields of all tickets, not only which they are
requestor or owner.
Try this. Give Privileged users See/Modify CF and CreateTicket.
Give Requestor/Owner ModifyTicket.
Todd Chapman wrote:>On Fri, Jun 16, 2006 at 11:50:03AM +0200, lzeyer wrote:
Hi,
I tested custom field rights. RT behaviour seems equal to RT3.4.4.
How do you do to allow :
a group to submit ticket with custom field values,
only requestor and owner to modifiy their tickets custom field
values,
My configuration is:
group A :
o modify custom field CF1 (create ticket isn’t enough )
o see custom field CF1
o create ticket
With this configuration, every group A members are allowed to submit
and modify custom fields of all tickets, not only which they are
requestor or owner.
Try this. Give Privileged users See/Modify CF and CreateTicket.
Give Requestor/Owner ModifyTicket.
-Todd
If i allow Privileged user to modify CF, they 'll can to modify it for
all ticket ?
I tested custom field rights. RT behaviour seems equal to RT3.4.4.
How do you do to allow :
a group to submit ticket with custom field values,
only requestor and owner to modifiy their tickets custom field
values,
My configuration is:
group A :
o modify custom field CF1 (create ticket isn’t enough )
o see custom field CF1
o create ticket
With this configuration, every group A members are allowed to submit
and modify custom fields of all tickets, not only which they are
requestor or owner.
Try this. Give Privileged users See/Modify CF and CreateTicket.
Give Requestor/Owner ModifyTicket.
-Todd
If i allow Privileged user to modify CF, they 'll can to modify it for
all ticket ?
I think the WebUI makes sure you have ModifyTicket even when you
just try to change CFs. Looking at the code now, I might be wrong.
Please check this and let me know.
Todd Chapman wrote:>On Fri, Jun 16, 2006 at 04:52:43PM +0200, lzeyer wrote:
Todd Chapman wrote:
On Fri, Jun 16, 2006 at 11:50:03AM +0200, lzeyer wrote:
Hi,
I tested custom field rights. RT behaviour seems equal to RT3.4.4.
How do you do to allow :
a group to submit ticket with custom field values,
only requestor and owner to modifiy their tickets custom field
values,
My configuration is:
group A :
o modify custom field CF1 (create ticket isn’t enough )
o see custom field CF1
o create ticket
With this configuration, every group A members are allowed to submit
and modify custom fields of all tickets, not only which they are
requestor or owner.
Try this. Give Privileged users See/Modify CF and CreateTicket.
Give Requestor/Owner ModifyTicket.
-Todd
If i allow Privileged user to modify CF, they 'll can to modify it for
all ticket ?
I think the WebUI makes sure you have ModifyTicket even when you
just try to change CFs. Looking at the code now, I might be wrong.
Please check this and let me know.
I tested that. If a person has “modify CF” right on a CF, then he can
modify this CF for all ticket, even if he hasn’t “modifyticket” right.