RT 3.5.5 bug?

I have a guest user that doesn’t have privileges to see tickets, only
create them.
When you created a ticket with this user, I get an “RT Error” - No
permission to view newly created ticket # 1234
url is http//rt-host/rt/SelfService/Display.html

The bug is that the tool bar appears to have more items than it should:
-Home-Simple Search-Tickets-Tools-Preferences-Approval
Whereas the create ticket screen is correct;
Open tickets-Closed tickets-New ticket -preferences

Steve McStravick

I.S.

create them.
When you created a ticket with this user, I get an “RT Error” - No
permission to view newly created ticket # 1234
url is http//rt-host/rt/SelfService/Display.html

The bug is that the tool bar appears to have more items than it should:
-Home-Simple Search-Tickets-Tools-Preferences-Approval
Whereas the create ticket screen is correct;
Open tickets-Closed tickets-New ticket -preferences

Yep. that sounds like we’re using the wrong “show error” page. I’ve
forwarded this to our RT.

Thanks!