RT 3.5.3 Ticket display problem

Heloo Everyone,

In RT 3.5.3 I get an odd error in the display of what I presume is meant
to be a link to a calendar feature, the screenshot can be viewed here:
http://www-staff.lboro.ac.uk/~ccsgt/screenshot.jpg with the error
circled red. Also, when the link is clicked, a window pops up and
displays the bad request error page from Apache.

Is this a bug?

Stewart
Stewart Tranter
Computing Services
Loughborough University

E: s.g.tranter@lboro.ac.uk
W: http://www.lboro.ac.uk/computing/
T: +44 (0) 1509 223719
F: +44 (0) 1509 223989

In RT 3.5.3 I get an odd error in the display of what I presume is meant
to be a link to a calendar feature, the screenshot can be viewed here:
http://www-staff.lboro.ac.uk/~ccsgt/screenshot.jpg with the error
circled red. Also, when the link is clicked, a window pops up and
displays the bad request error page from Apache.

Is this a bug?

Hello Stewart, I have RT3.5.3 installed and get the exact same error - in
fact, it’s on any ticket screen with Date input fields. Are you also
experiencing this on the Date and Jumbo pages?

Our config is RHEL V3, MySQL 4.0.20, mod_perl 1.29, Apache 1.33…

Joe Micciche

Heloo Everyone,

In RT 3.5.3 I get an odd error in the display of what I presume is meant
to be a link to a calendar feature, the screenshot can be viewed here:
http://www-staff.lboro.ac.uk/~ccsgt/screenshot.jpg with the error
circled red. Also, when the link is clicked, a window pops up and
displays the bad request error page from Apache.

Is this a bug?

It is. With our mod_perl handler. Commit 3863 fixes this.

Jesse Vincent wrote:

It is. With our mod_perl handler. Commit 3863 fixes this.

That did indeed sort of fix it. There is still however on my system two
“Choose a date” links displayed - both work - but obviously two
identical links are probably superfluous…?

I’ve also noticed there are two “Reminders” sections. the one at the
bottom, with the two date links appears to be out of style with the rest
of the page and the one in the top right is in style, but missing the
“Choose a date” function.

Are these curiosities of my system or a couple of more bugs? If it’s
unclear what i mean, I’ve again provided an annotated screenshot at:
http://www-staff.lboro.ac.uk/~ccsgt/screenshot.jpg

Thanks again for the previous fix!

Kind regards,

Stewart
Stewart Tranter
Computing Services
Loughborough University

E: s.g.tranter@lboro.ac.uk
W: IT Services | Loughborough University
T: +44 (0) 1509 223719
F: +44 (0) 1509 223989

Jesse Vincent wrote:

It is. With our mod_perl handler. Commit 3863 fixes this.

That did indeed sort of fix it. There is still however on my system two
“Choose a date” links displayed - both work - but obviously two
identical links are probably superfluous…?

I’ve also noticed there are two “Reminders” sections. the one at the
bottom, with the two date links appears to be out of style with the rest
of the page and the one in the top right is in style, but missing the
“Choose a date” function.

Are these curiosities of my system or a couple of more bugs? If it’s
unclear what i mean, I’ve again provided an annotated screenshot at:
http://www-staff.lboro.ac.uk/~ccsgt/screenshot.jpg

You probably want to haul down a more recent snapshot from subversion.

Jesse