RT 3.4.4 now available...with support for mod_perl2

RT Developers
1

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http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-announce

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2

[ This got trapped in a spam filter. Sorry about that.]On Sun, Aug 28, 2005 at 03:57:44PM -0400, Jesse Vincent wrote:

It gives me great pleasure to announce the latest stable release of
RT, version 3.4.4. This release features a couple of bugfixes for errors
in RT 3.4.3, a few internationalization updates, support for Mason 1.31
and newer as well as support for mod_perl2 on Apache 2.

This new version of RT does slightly obsolete a caveat in our new book,
/RT Essentials/ from O’Reilly Media. In the book, we caution you against
running RT on mod_perl2. You may now safely ignore this warning. But to
do so, first you have to pick up a copy of the book. Find out more about
/RT Essentials/ at http://rtbook.bestpractical.com

You can download this new release from:

http://download.bestpractical.com/pub/rt/release/rt-3.4.4.tar.gz
MD5SUM: 769d77eea39006be643cbd2db4820ba3 rt-3.4.4.tar.gz

Best,
Jesse Vincent

3

[This got trapped in a spam filter. Oh the irony.]On Sun, Aug 28, 2005 at 03:57:44PM -0400, Jesse Vincent wrote:

It gives me great pleasure to announce the latest stable release of
RT, version 3.4.4. This release features a couple of bugfixes for errors
in RT 3.4.3, a few internationalization updates, support for Mason 1.31
and newer as well as support for mod_perl2 on Apache 2.

This new version of RT does slightly obsolete a caveat in our new book,
/RT Essentials/ from O’Reilly Media. In the book, we caution you against
running RT on mod_perl2. You may now safely ignore this warning. But to
do so, first you have to pick up a copy of the book. Find out more about
/RT Essentials/ at http://rtbook.bestpractical.com

You can download this new release from:

http://download.bestpractical.com/pub/rt/release/rt-3.4.4.tar.gz
MD5SUM: 769d77eea39006be643cbd2db4820ba3 rt-3.4.4.tar.gz

Best,
Jesse Vincent

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Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Buy your copy of our new book, RT Essentials, today!

Download a free sample chapter from http://rtbook.bestpractical.com

4

Hi Jessi,

is this new version (mod_perl2 Support) also able to run multiple instances
ofr RT?

Thanks in advance
…
: Torsten Brumm
: IT Security Engineer
:
: Kuehne + Nagel
: HAM - MI-C
:
: Ferdinand Strasse 29-33
: 20095 Hamburg
:
: +49 (40) 329 15 199
: +49 (40) 329 15 500
:
: torsten.brumm@kuehne-nagel.com
: www.kn-portal.com
: icq: 78258840
…

[mailto:rt-users-bounces@lists.bestpractical.com] Im Auftrag von Jesse
VincentGesendet: Montag, 12. September 2005 20:55
An: Jesse Vincent
Cc: rt-users@lists.bestpractical.com
Betreff: Re: [rt-users] [Rt-announce] RT 3.4.4 now available…with
supportfor mod_perl2

[This got trapped in a spam filter. Oh the irony.]

5

Hi RT Gurus,

i’m going crazy with the rt/apache/fastCGI Config.

i set up a new system under SUSE 9.3 with Apache2 and FastCGI. I have done
all the config steps. I have build RT with the following options:

configure --with-db-rt-pass=password --with-web-user=wwwrun
–with-web-group=www --with-rt-group=rt
–with-apachectl=/usr/sbin/apache2ctl

All dependencies are ok.

Install runs fine, db is created, RT_Siteconfig look perfect.

Then i have created vhost for rt called rt.conf:

LoadModule fastcgi_module /usr/lib/apache2/mod_fastcgi.so

FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 150 -processes 3
-listen-queue-depth 200 -priority 1

<VirtualHost *>
ServerName testsystem.domain.de
DocumentRoot /opt/rt3/share/html
AddHandler fastcgi-script .fcgi
Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/

and restarted apache2: all looks fine so far:

[Tue Sep 13 14:02:21 2005] [notice] FastCGI: process manager initialized
(pid 15452)
[Tue Sep 13 14:02:21 2005] [warn] FastCGI: server
“/opt/rt3/bin/mason_handler.fcgi” started (pid 15453)
[Tue Sep 13 14:02:21 2005] [notice] Apache/2.0.53 (Linux/SUSE) configured –
resuming normal operations
[Tue Sep 13 14:02:22 2005] [warn] FastCGI: server
“/opt/rt3/bin/mason_handler.fcgi” started (pid 15461)
[Tue Sep 13 14:02:23 2005] [warn] FastCGI: server
“/opt/rt3/bin/mason_handler.fcgi” started (pid 15466)

BUT NOW, when i try to access the domain i get the following in apache error
log:

[Tue Sep 13 14:03:07 2005] [error] [client 57.x.x.x] client denied by server
configuration: /opt/rt3/bin/mason_handler.fcgi
[Tue Sep 13 14:03:07 2005] [error] [client 57.x.x.x] client denied by server
configuration: /opt/rt3/bin/mason_handler.fcgi

now i checked the rights structure again:

  1. wwwrun is member of the rt group
  2. the fcgi handler has the following rights: -rwxr-xr-x 1 root rt 2950
    Sep 13 11:49 mason_handler.fcgi
  3. the RT_Config and RT_SiteConfig:

-rwxr-xr-x 1 root rt 16380 Sep 13 11:50 RT_Config.pm
-rwxr-xr-x 1 root rt 16426 Sep 13 12:25 RT_SiteConfig.pm

i have now idea at this moment whats going wrong. Does someone have an idea?

Thanks for your help

Thanks in advance
…
: Torsten Brumm
: IT Security Engineer
:
: Kuehne + Nagel
: HAM - MI-C
:
: Ferdinand Strasse 29-33
: 20095 Hamburg
:
: +49 (40) 329 15 199
: +49 (40) 329 15 500
:
: torsten.brumm@kuehne-nagel.com
: www.kn-portal.com
: icq: 78258840
…

6

Sorry to disturb again. error found, in Apache2 is a default entry in
/etc/apache2/httpd.conf

forbid access to the entire filesystem by default

Options None AllowOverride None Order deny,allow Allow from all

This is needed to be not so restrictive!

Thanks in advance
…
: Torsten Brumm
: IT Security Engineer
:
: Kuehne + Nagel
: HAM - MI-C
:
: Ferdinand Strasse 29-33
: 20095 Hamburg
:
: +49 (40) 329 15 199
: +49 (40) 329 15 500
:
: torsten.brumm@kuehne-nagel.com
: www.kn-portal.com
: icq: 78258840
…-----Ursprüngliche Nachricht-----
Von: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] Im Auftrag von HAM-MI-IC
Torsten Brumm
Gesendet: Dienstag, 13. September 2005 12:03
An: rt-users@lists.bestpractical.com
Betreff: [rt-users] Problem: Apache2 and FastCGI under SuSE9.3

Hi RT Gurus,

i’m going crazy with the rt/apache/fastCGI Config.

i set up a new system under SUSE 9.3 with Apache2 and FastCGI. I have done
all the config steps. I have build RT with the following options:

configure --with-db-rt-pass=password --with-web-user=wwwrun
–with-web-group=www --with-rt-group=rt
–with-apachectl=/usr/sbin/apache2ctl

All dependencies are ok.

Install runs fine, db is created, RT_Siteconfig look perfect.

Then i have created vhost for rt called rt.conf:

LoadModule fastcgi_module /usr/lib/apache2/mod_fastcgi.so

FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 150 -processes 3
-listen-queue-depth 200 -priority 1

<VirtualHost *>
ServerName testsystem.domain.de
DocumentRoot /opt/rt3/share/html
AddHandler fastcgi-script .fcgi
Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/

and restarted apache2: all looks fine so far:

[Tue Sep 13 14:02:21 2005] [notice] FastCGI: process manager initialized
(pid 15452) [Tue Sep 13 14:02:21 2005] [warn] FastCGI: server
“/opt/rt3/bin/mason_handler.fcgi” started (pid 15453) [Tue Sep 13 14:02:21
2005] [notice] Apache/2.0.53 (Linux/SUSE) configured – resuming normal
operations [Tue Sep 13 14:02:22 2005] [warn] FastCGI: server
“/opt/rt3/bin/mason_handler.fcgi” started (pid 15461) [Tue Sep 13 14:02:23
2005] [warn] FastCGI: server “/opt/rt3/bin/mason_handler.fcgi” started (pid
15466)

BUT NOW, when i try to access the domain i get the following in apache error
log:

[Tue Sep 13 14:03:07 2005] [error] [client 57.x.x.x] client denied by server
configuration: /opt/rt3/bin/mason_handler.fcgi [Tue Sep 13 14:03:07 2005]
[error] [client 57.x.x.x] client denied by server
configuration: /opt/rt3/bin/mason_handler.fcgi

now i checked the rights structure again:

  1. wwwrun is member of the rt group
  2. the fcgi handler has the following rights: -rwxr-xr-x 1 root rt 2950
    Sep 13 11:49 mason_handler.fcgi
  3. the RT_Config and RT_SiteConfig:

-rwxr-xr-x 1 root rt 16380 Sep 13 11:50 RT_Config.pm
-rwxr-xr-x 1 root rt 16426 Sep 13 12:25 RT_SiteConfig.pm

i have now idea at this moment whats going wrong. Does someone have an idea?

Thanks for your help

Thanks in advance
…
: Torsten Brumm
: IT Security Engineer
:
: Kuehne + Nagel
: HAM - MI-C
:
: Ferdinand Strasse 29-33
: 20095 Hamburg
:
: +49 (40) 329 15 199
: +49 (40) 329 15 500
:
: torsten.brumm@kuehne-nagel.com
: www.kn-portal.com
: icq: 78258840
…

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Buy your copy of our new book, RT Essentials, today!

Download a free sample chapter from http://rtbook.bestpractical.com