Rt-3.2.1 query buider search per subject

RT Users
1

Hi there;

Just upgraded to version to 3.2.1 , query builder is very impressive however
there is no search criteria for Ticket subject line , this is the most
searched for at our organisation … Any one managed to add it ? any tips on
how to do it?

Roy

2

Hi Roy,

R El - Hames wrote:

Just upgraded to version to 3.2.1 , query builder is very impressive however
there is no search criteria for Ticket subject line , this is the most

I’m now running 3.2.2 and it’s the top option in the left panel in query
builder. Check to see if it is one of the alternate options with
“content”, “content-type” or “filename”.

Carl.