RT 3.0.6 with FCGI consuming memory

RT Users
1

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Hi List!

Using RT 3.0.6 with Fast-CGI I came across the following problem some
days ago:

The MasonHandler process consumed about 70% of the systems memory (the
machine has 512 MB) after running for about 20 days. Stopping and
Starting Apache cured that but I think the problem isn’t solved.

Do I have to upgrade? Is it a RT related error or does the error come
from Fast-CGI.

Looking forward to your answers. Thanks a lot in advance,

Benne
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2

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Hi List!

Using RT 3.0.6 with Fast-CGI I came across the following problem some
days ago:

The MasonHandler process consumed about 70% of the systems memory (the
machine has 512 MB) after running for about 20 days. Stopping and
Starting Apache cured that but I think the problem isn’t solved.

Do I have to upgrade? Is it a RT related error or does the error come
from Fast-CGI.

We’ve fixed a number of memory leaks since then. It’s strongly
recommended that you upgrade.

Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

3

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Hi Jesse,

Thanks for your answer. Just did the upgrade and everything seems to
run as usual - let’s see what happens during the next month.

Just a note concerning the upgrade:

I modified /share/html/Elements/Header in the RT 3.0.6
installation. So after installing RT 3.0.8 I reapplied the patch
without any problems, but the effects of the patch weren’t visible even
though I restarted (read: stopped and started) the apache instance used
for RT. I had to delete
/var/mason_data/obj/standard/Elements/Header and restart
apache again to make it work.

I don’t if this is important so if it isn’t just ignore it :slight_smile:

Regards,

Benne
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