I recently started running RT 3.0.1 on a Redhat 7.3 system, with mysql
and modperl1. Everything worked, except for changing passwords.
When I try to change any password through the Web UI, the password gets
set to some unknown constant value. In the Users table, I can see that
whatever the value I specify, I end up with the same MD5 hash. The
initial default “password” for root worked, so it looks like the MD5 stuff
does work, only the values I specify while changing passwords are getting
I tried looking through the code, but have been unsuccessful so far. Any
pointers on this would be greatly appreciated. For now, I am using a
small perl script which updates the “Password” column in the Users table
directly to set the passwords.