I’ve finally taken the plunge and installed RT2. I went through the
"sundry" of perl modules and got the CLI up and running without a problem.
I attacked the WebGUI and got that up and running with some ease.
However, when I click on the queue to get a current listing of all items
in the queue, I get a “Mason Error” stating that it cannot find
"FreezeThaw.pm", and it shows the current @INC.
After some investigation, it’s obvious why it isn’t finding it… the
default MLDBM installation goes into /usr/lib/perl/site_perl/5.6.1/MLDBM
which isn’t in the @INC.
So, this is going to sound stupid, but I figure I will ask anyhow… How
can I correct this problem? I’ve re-installed MLDBM, but the default
installation is the same. Is there a way to tell RT exactly where to
find FreezeThaw.pm? And this seems to happen ONLY with RT2.x…