I’m using 2.0.13. I have one of my queues gatewayed to an e-mail address.
I have group rights set as follows: Everyone - CreateTicket, Requestor -
CommentOnTIcket, ReplyToTicket, ShowTicket, Watch.
I created a ticket via e-mail and then sent and update in from an e-mail
address that belongs neither to the requestor nor any of the watchers. It
got posted. Should that be happening? (In my opinion, if you didn’t
request a ticket and you’re not a watcher/adminCC/CC, you shouldn’t be
able to reply to it.)
Steve Sobol, CTO JustThe.net LLC, Mentor On The Lake, OH 888.480.4NET
- I do my best work with one of my cockatiels sitting on each shoulder -
6/4/02:A USA TODAY poll found that 80% of Catholics advocated a zero-tolerance
stance towards abusive priests. The fact that 20% didn’t, scares me…