RT-2.0.0: webui problem / mysql problem

Hello

When I request the webpage of RT I get an internal server error.
If I look at the apache error_log I can see following error:

DBI->connect(dbname=rt2;host=localhost) failed: Can’t connect to local MySQL
server through socket ‘/tmp/mysql.sock’ (111) at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle.pm line 118
[Thu Jul 12 05:26:46 2001] [error] Connect Failed Can’t connect to local
MySQL server through socket ‘/tmp/mysql.sock’ (111)
at /etc/httpd/htdocs/rt2/lib/RT.pm line 14

The mysql server is running, because I’m currently using it for RT 1.0.3 who
is running on the same server.

Can someone help me with this? I’m getting pretty desperate …

Thank you very much in advance!

lao

Hello,

I now see in my error_log of apache following output:

[Fri Jul 6 02:55:47 2001] [error] Connect Failed Can’t connect to local
MySQL server through socket ‘/tmp/mysql.sock’ (111)
at /etc/httpd/htdocs/rt2/lib/RT.pm line 14

I’m using RH 7.0 with mysql 3.34
This is my apache start string:

[Fri Jul 6 03:12:22 2001] [notice] Apache/1.3.20 (Unix) PHP/4.0.5
mod_perl/1.25_01-dev mod_ssl/2.8.4 OpenSSL/0.9.5a configured – resuming
normal operations

I hope you can help me further because I’m blocked…

Thanks!
lao

----- Original Message -----
From: Vivek Khera
Sent: Thursday, July 05, 2001 4:42 PM
To: rt-users@lists.fsck.com
Subject: Re: [rt-users] RT-2.0.0: webui problem

“ln” == lao nightwolf lao_nightwolf@hotmail.com writes:

ln> this is what my log says… I don’t get any further with it, though with
my knowledge…
ln> thanks for helping me!

ln> [Thu Jul 5 10:01:08 2001] [error] Undefined subroutine
&HTML::Mason::handler called.

You need to ensure that HTML::Mason is loaded into your server.
Either you must do a “PerlModule HTML::Mason” or require it via some
other module that gets loaded by mod_perl.

When you start your server, does it display any error messages or
write any error messages to the logs?


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