RT 1.3.30 released


#1

RT 1.3.30 and DBIx-SearchBuilder 0.15 have been released.

The DBIx-SearchBuilder release adds even yet still more documentation
and a bit of code cleanup.

RT 1.3.30 adds:

    the functionality of rtq in the new integrated 'rt' commandline tool.
    A more complete 'user mode' web tool.
    a bunch of UI work on the web ui (we've now got colors and _faster_ ui)
    Searching on keywords (from ivan)
    
   If 1.3.29 gave you trouble, please try 1.3.30 and report back. 

    Jesse

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I think co-ordinating 1000 prima donnas living all over the world will be as
easy as herding cats…" – Andy Tanenbaum on the linux development model, 1992

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#2

When I am running “make install”

This is perl, version 5.005_03 built for i386-linux
Redhat 6.1 – Kernel 2.2.18

DBD::mysql::st execute failed: Table ‘rt2.Users’ doesn’t exist at
/usr/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line 236.
DBD::mysql::st execute failed: Table ‘rt2.Users’ doesn’t exist at
/usr/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line 236.
make: *** [insert] Error 255

Thanks –

Brad

Jesse wrote:


#3

Quick guess: you’re running Mysql 3.22, not Mysql 3.23, right?On Wed, Jan 03, 2001 at 10:41:15PM -0700, Brad wrote:

When I am running “make install”

This is perl, version 5.005_03 built for i386-linux
Redhat 6.1 – Kernel 2.2.18

DBD::mysql::st execute failed: Table ‘rt2.Users’ doesn’t exist at
/usr/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line 236.
DBD::mysql::st execute failed: Table ‘rt2.Users’ doesn’t exist at
/usr/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line 236.
make: *** [insert] Error 255

Thanks –

Brad

Jesse wrote:

RT 1.3.30 and DBIx-SearchBuilder 0.15 have been released.

The DBIx-SearchBuilder release adds even yet still more documentation
and a bit of code cleanup.

RT 1.3.30 adds:

    the functionality of rtq in the new integrated 'rt' commandline tool.
    A more complete 'user mode' web tool.
    a bunch of UI work on the web ui (we've now got colors and _faster_ ui)
    Searching on keywords (from ivan)

   If 1.3.29 gave you trouble, please try 1.3.30 and report back.

    Jesse


jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I think co-ordinating 1000 prima donnas living all over the world will be as
easy as herding cats…" – Andy Tanenbaum on the linux development model, 1992


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jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

This is scary. I’m imagining tracerouting you and seeing links like “Route
84” and “Route 9, Exit 14”. Obviously, this is illness induced.
–Cana McCoy


#4

Can you send me a full log of a ‘make install’??
-thanks,
jesseOn Thu, Jan 04, 2001 at 10:47:26PM -0700, Brad wrote:

No, No I am not.

[root@taylor bin]# ./rt-mailgate
DBD::mysql::st execute failed: Table ‘rt2.Users’ doesn’t exist at
/usr/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line 236.
DBD::mysql::st execute failed: Table ‘rt2.Users’ doesn’t exist at
/usr/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line 236.
[root@taylor bin]# mysql --version
mysql Ver 11.9 Distrib 3.23.29a-gamma, for pc-linux-gnu (i686)
[root@taylor bin]# mysql --version

Thanks so much for your help –

Brad

Jesse wrote:

Quick guess: you’re running Mysql 3.22, not Mysql 3.23, right?

On Wed, Jan 03, 2001 at 10:41:15PM -0700, Brad wrote:

When I am running “make install”

This is perl, version 5.005_03 built for i386-linux
Redhat 6.1 – Kernel 2.2.18

DBD::mysql::st execute failed: Table ‘rt2.Users’ doesn’t exist at
/usr/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line 236.
DBD::mysql::st execute failed: Table ‘rt2.Users’ doesn’t exist at
/usr/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line 236.
make: *** [insert] Error 255

Thanks –

Brad

Jesse wrote:

RT 1.3.30 and DBIx-SearchBuilder 0.15 have been released.

The DBIx-SearchBuilder release adds even yet still more documentation
and a bit of code cleanup.

RT 1.3.30 adds:

    the functionality of rtq in the new integrated 'rt' commandline tool.
    A more complete 'user mode' web tool.
    a bunch of UI work on the web ui (we've now got colors and _faster_ ui)
    Searching on keywords (from ivan)

   If 1.3.29 gave you trouble, please try 1.3.30 and report back.

    Jesse


jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I think co-ordinating 1000 prima donnas living all over the world will be as
easy as herding cats…" – Andy Tanenbaum on the linux development model, 1992


Rt-announce mailing list
Rt-announce@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-announce


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users


Rt-devel mailing list
Rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel


jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

This is scary. I’m imagining tracerouting you and seeing links like “Route
84” and “Route 9, Exit 14”. Obviously, this is illness induced.
–Cana McCoy

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

Linux is like a Vorlon. It is incredibly powerful, gives terse,
cryptic answers and has a lot of things going on in the background.


#5

[snip]

I noticed 1-3-31 sitting around, so I installed that. I’m giving a
demonstration tomorrow, so I’ve been running through the web UI. I
noticed a problem with attachments - HTML::Mason was munging everything to
be HTML-nice, but a jpg doesn’t display if its < characters are changed to
<, and it’s not good to have on the end of binary
attachments.

Attached is a quick patch to the attachments dhandler to get HTML::Mason
out of the way and provide the raw data, which can be applied with

rt-1-3-31$ patch -p1 < rt-1-3-31-attachments.diff

(Apply it when at the root of the rt2 tree).

Since it only modifies webrt/Ticket/Attachment/dhandler, you can just
apply it by hand, too.

bje

rt-1-3-31-attachments.diff (711 Bytes)


#6

thanks. There’s actually an easier fix. mason can be told not to parse
the value of a <% %> using a |n flag

so <%$AttachmentObj->Content%> should
become <%$AttachmentObj->Content |n %>

The abort is somewhat more important :wink:

I’d not actually gotten to the point of testing binary attachments yet. good to
know that works (with the patch). Thanks! It’ll be in 1.3.33 (.32 was a test release that went out tonight for a few testers)

    jesseOn Wed, Jan 10, 2001 at 04:22:43PM +1000, Byron Ellacott wrote:

On Wed, 3 Jan 2001, Jesse wrote:

[snip]

I noticed 1-3-31 sitting around, so I installed that. I’m giving a
demonstration tomorrow, so I’ve been running through the web UI. I
noticed a problem with attachments - HTML::Mason was munging everything to
be HTML-nice, but a jpg doesn’t display if its < characters are changed to
<, and it’s not good to have on the end of binary
attachments.

Attached is a quick patch to the attachments dhandler to get HTML::Mason
out of the way and provide the raw data, which can be applied with

rt-1-3-31$ patch -p1 < rt-1-3-31-attachments.diff

(Apply it when at the root of the rt2 tree).

Since it only modifies webrt/Ticket/Attachment/dhandler, you can just
apply it by hand, too.


bje

diff -Naur rt-1-3-31/webrt/Ticket/Attachment/dhandler rt-1-3-31-attch/webrt/Ticket/Attachment/dhandler
— rt-1-3-31/webrt/Ticket/Attachment/dhandler Fri Dec 15 14:04:00 2000
+++ rt-1-3-31-attch/webrt/Ticket/Attachment/dhandler Wed Jan 10 16:19:29 2001
@@ -1,5 +1,4 @@
-<%$AttachmentObj->Content%>
-<%init>
+<%perl>
my ($ticket, $trans,$attach, $filename);
my $arg = $m->dhandler_arg; # get rest of path
if ($arg =~ ‘^(\d+)/(\d+)/(\d+)/(.*)$’) {
@@ -22,5 +21,7 @@
}
my $content_type = $AttachmentObj->ContentType || ‘text/html’;
$r->content_type($content_type);
-</%init>

  • $m->out($AttachmentObj->Content);
    
  • $m->abort;
    

+</%perl>

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

autoconf is your friend until it mysteriously stops working, at which
point it is a snarling wolverine attached to your genitals by its teeth
(that said, it’s better than most of the alternatives) – Nathan Mehl