Rt 1.0.7

Hello,

I am attempting to install rt 1.0.7 on a Debian GNU/Linux system

(kernel 2.2.18pre21, i686). Perl 5.005_03 is being used on this system,
along with apache-perl 1.3.9 as the httpd (version of Apache with mod_perl
module statically linked). However, when I attempt to test the perl
module dependencies, by issuing the following command:

'perl bin/testdeps.pl -warn'

I get the following returned:

'Checking for DBI...DBI not installed'
'Checking for Digest::MD5...Digest::MD5 not installed'
'Checking for CGI 2.71 ....CGI 2.71  not installed.'
'Checking for CGI::Cookie 1.16 ....CGI::Cookie 1.16  not'
'installed.'

So, I executed the following after being told that I am missing

modules:

'perl bin/testdeps.pl -fix'

This accessed a CPAN site and downloaded what I needed, everything

seemed to go okay, however after testing the dependencies, CGI 2.71 and
(CGI::Cookie) modules still cannot be found (DBI and Digest::MD5 are
installed). Any suggestions? :slight_smile:

Thanks,

Rajesh Gupta

hi,

‘Checking for DBI…DBI not installed’
‘Checking for Digest::MD5…Digest::MD5 not installed’
‘Checking for CGI 2.71 …CGI 2.71 not installed.’
‘Checking for CGI::Cookie 1.16 …CGI::Cookie 1.16 not’
‘installed.’

some of these tests are buggy … you need the following
packages:
libdbi-perl
libdigest-md5-perl
libcgi-pm-perl

This accessed a CPAN site and downloaded what I needed, everything
seemed to go okay, however after testing the dependencies, CGI 2.71 and
(CGI::Cookie) modules still cannot be found (DBI and Digest::MD5 are
installed). Any suggestions? :slight_smile:

even though all the necessary modules are installed it won’t
recon them. i haven’t bothered jesse yet with it … anyway,
install the above and be happy, they work, i know it :).

so long
Othmar

Hi All,
At the moment we are running an RT1 installation but are looking
to move to RT2 when beta3 comes out. However at the momoent I am trying to
setup RT2 on a FreeBSD box. The only thing is that in the README you
configure RT2 access using a VirtualHost directive. Do you have to do it
like this (e.g. rt.blah.com) as I would rather use something like an Alias
as we do on RT1 (e.g. www.blah.com/rt).

Anyhelp would be appreciated

Cheers

Rus

We are the keepers of the sacred words: ‘Ni’, ‘Peng’, and ‘Neee-wom’!
Knights Who Say Ni - Monty Python and the Holy Grail

From: Russell Foster rf@rf0.com
Date: Thu, 5 Apr 2001 09:53:37 +0100 (BST)
To: rt-users@lists.fsck.com
Subject: [rt-users] VirtualHost for RT2

Hi All,
At the moment we are running an RT1 installation but are looking
to move to RT2 when beta3 comes out. However at the momoent I am trying to
setup RT2 on a FreeBSD box. The only thing is that in the README you
configure RT2 access using a VirtualHost directive. Do you have to do it
like this (e.g. rt.blah.com) as I would rather use something like an Alias
as we do on RT1 (e.g. www.blah.com/rt).

I’ve got both RT1 and RT2 running on the same box without virtual hosts.
Here is what I used in the httpd.conf file for Apache.

Alias /rt2/ "/opt/rt2/WebRT/html/"

<Location /rt2>
 PerlRequire /opt/rt2/bin/webmux.pl
 SetHandler perl-script
 PerlHandler RT::Mason
</Location>

You also have to pay close attention to your config.pm file settings in
regards to the location of the web UI:

#If you're putting the web ui somewhere other than at / on a server
$WebPath = "/rt2";

#Scheme, server and port for constructing urls to webrt

$WebBaseURL = "http://server.name";

$WebURL = $WebBaseURL . $WebPath. "/";

This works for RedHat running Apache - I can’t vouch for any other setups.

Good luck!

-Joe Bossalini

Hi,
Thanks that worked lovely. Problem is now that I am getting the
following

----- The following addresses had permanent fatal errors -----
|“/mine/rt2/bin/rt-mailgate --queue general --action correspond”
(reason: 255)
(expanded from: rt)

----- Transcript of session follows -----
Can’t do setuid
554 5.3.0 |“/mine/rt2/bin/rt-mailgate --queue general --action correspond”… unknown mailer error 255

I’ve got sendmail running as root and the following

bash-2.04# ls -l
total 80
-rwxr-sr-x 1 root rt 2192 Apr 5 15:43 mason_handler.fcgi
-rwxr-sr-x 1 root rt 4645 Apr 5 15:43 mason_handler.scgi
-rwxr-sr-x 1 root rt 28848 Apr 5 15:43 rt
-rwxr-sr-x 1 root rt 15184 Apr 5 15:43 rt-mailgate
-rwxr-sr-x 1 root rt 23725 Apr 5 15:43 rtadmin
-rwxr-xr-x 1 root rt 3915 Apr 5 15:43 webmux.pl

Also I have placed a symlink from in /etc/smrsh/rt-mailgate. I’ve not
changed any entries in the RT Makefile linked to sendmail so any help
would be appreciated. TIA

Rus

Sounds like you haven’t installed perl with the ability to run setuid.
Most OSes that package perl have a seperate package for setuid-perl.

    -j (who really should be packing, not answering email ;)On Thu, Apr 05, 2001 at 03:49:03PM +0100, Rus wrote:

Hi,
Thanks that worked lovely. Problem is now that I am getting the
following

----- The following addresses had permanent fatal errors -----
|“/mine/rt2/bin/rt-mailgate --queue general --action correspond”
(reason: 255)
(expanded from: rt)

----- Transcript of session follows -----
Can’t do setuid
554 5.3.0 |“/mine/rt2/bin/rt-mailgate --queue general --action correspond”… unknown mailer error 255

I’ve got sendmail running as root and the following

bash-2.04# ls -l
total 80
-rwxr-sr-x 1 root rt 2192 Apr 5 15:43 mason_handler.fcgi
-rwxr-sr-x 1 root rt 4645 Apr 5 15:43 mason_handler.scgi
-rwxr-sr-x 1 root rt 28848 Apr 5 15:43 rt
-rwxr-sr-x 1 root rt 15184 Apr 5 15:43 rt-mailgate
-rwxr-sr-x 1 root rt 23725 Apr 5 15:43 rtadmin
-rwxr-xr-x 1 root rt 3915 Apr 5 15:43 webmux.pl

Also I have placed a symlink from in /etc/smrsh/rt-mailgate. I’ve not
changed any entries in the RT Makefile linked to sendmail so any help
would be appreciated. TIA

Rus


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I admit that X is the second worst windowing system in the world, but all the
others I’ve used are tied for first.