RT 1.0.7 variable list

RT Users
#1

Searching this mailing archive I found several %variables% to use in my mail
templates für autoreplys, stealing notifiers and so on…

Although I am missing a lot of variables, f.e. for displaying the new owner
when the ticket has been stolen.

So I was wondering if anyone here could drop me a Link or post me a complete
list of usable variables in 1.0.7, found nothing in the docu or on the web.

Thx in advance,
Thomas Windisch
Chairman AGSF.eSports e.V.
Registered association for electronic sports

#2

Forget 1.0.7.

The current version is 3.6.4.
Why would anyone support 1.0.7 now?

You could also have stated your wishes more precisely.-----Original Message-----
From: root@agsf-esports.org
To: rt-users@lists.bestpractical.com
Date: Sat, 08 Sep 2007 15:35:09 +0200
Subject: [rt-users] RT 1.0.7 variable list

Searching this mailing archive I found several %variables% to use in my mail
templates für autoreplys, stealing notifiers and so on…

Although I am missing a lot of variables, f.e. for displaying the new owner
when the ticket has been stolen.

So I was wondering if anyone here could drop me a Link or post me a complete
list of usable variables in 1.0.7, found nothing in the docu or on the web.

Thx in advance,
Thomas Windisch
Chairman AGSF.eSports e.V.
Registered association for electronic sports

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#3

Its not about to discuss why I use it.

To explain my question a little more:

I am searching for a complete list of avaiable variables for
1.0.7 to use in templates for example:

%serial_num% - Displays Ticket ID
%req:subject% - Displays the subject
%trans:content% - Displays the content of a message

and so on and so on.

Maybe some old nostalgic Admins can help me out :slight_smile:

Viktor schrieb: