RT 1.0.7 --> 3.0 on Mac OS X 10.3

RT Users
1

We have been running RT 1.0.7 for more nearly 4 years without a hitch.
Thats great, but now we are way behind the times. I would like to
install RT 3 on a new Mac OS X 10.3 system.

  • Has anyone installed RT 3.0 on Mac OS X 10.3 (or 10.2) that is
    willing to give me a step-by-step list of instructions? In reading
    through the install steps, it appears that many options may need to be
    changed specific to Mac OS X.

  • Is there a migration tool or set of instructions for importing the
    data from RT 1 to 3?

Thanks,
Peter Kerns
kerns@curis.com

2

We use RT 3 on OS X 10.2. I was able to get it working using the
official instructions and Google. I wound up compiling Perl 5.8,
Apache 1.3.28 and mod_perl 1.28 from source, which was intimidating at
times but possible using the standard installation and configuration
docs.

(send)mail integration was by far the worst part for me. If you
are experienced with a mail server (I am not), this may go a lot
smoother for you. Bleah. I still shudder when I think about my epic
battles with smrsh.

-Kevin MurphyOn Thursday, November 13, 2003, at 03:22 PM, Peter Kerns wrote:

We have been running RT 1.0.7 for more nearly 4 years without a hitch.
Thats great, but now we are way behind the times. I would like to
install RT 3 on a new Mac OS X 10.3 system.

  • Has anyone installed RT 3.0 on Mac OS X 10.3 (or 10.2) that is
    willing to give me a step-by-step list of instructions? In reading
    through the install steps, it appears that many options may need to be
    changed specific to Mac OS X.

  • Is there a migration tool or set of instructions for importing the
    data from RT 1 to 3?

Thanks,
Peter Kerns
kerns@curis.com

3

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Hi Peter,

here are some instructions about how I installed it on MacOS X:

http://www.boksa.de/tutorials/rt3_macosx.mpp

If you got any questions just send me an Email.

Regards,

Benne

Am Donnerstag, 13.11.03, um 21:22 Uhr (Europe/Paris) schrieb Peter
Kerns:

We have been running RT 1.0.7 for more nearly 4 years without a hitch.
Thats great, but now we are way behind the times. I would like to
install RT 3 on a new Mac OS X 10.3 system.

  • Has anyone installed RT 3.0 on Mac OS X 10.3 (or 10.2) that is
    willing to give me a step-by-step list of instructions? In reading
    through the install steps, it appears that many options may need to be
    changed specific to Mac OS X.

  • Is there a migration tool or set of instructions for importing the
    data from RT 1 to 3?

Thanks,
Peter Kerns
kerns@curis.com

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Benjamin Boksa

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Fon: +49 221 2790964
Fax: +49 221 2790965

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4

Peter Kerns wrote:

  • Is there a migration tool or set of instructions for importing the
    data from RT 1 to 3?

No, but there’s a 1 to 2 and a 2 to 3, search the list
archives for more.
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances