RSS: Tickets with no subject disappear

Hello everyone!

Is this a bug or a feature? When I download RSS for some queue
or a search result, tickets with “No Subjest” are listed
in … , but they do not appear in
listing.
So, tickets with no subject cannot be tracked via RSS viewer.

I’ve placed an example of output at http://cronfy.spb.ru/test/rss.rdf.
Tickets 47, 49, 51, 55 have no subject, they are listed inside ,
but no one of them has an entry.

Is there a way to make RT to work different?

Thank you.

cronfy mailto:cronfy@ipnet.ru

Good day again.

Sorry, I forgot to tell about my RT. It is RT 3.4.4.

Is this a bug or a feature? When I download RSS for some queue
or a search result, tickets with “No Subjest” are listed
in … , but they do not appear in
listing. So, tickets with no subject cannot be tracked via RSS viewer.
I’ve placed an example of output at
http://cronfy.spb.ru/test/rss.rdf.
Tickets 47, 49, 51, 55 have no subject, they are listed inside ,
but no one of them has an entry.

С уважением,
cronfy mailto:cronfy@ipnet.ru

Hello everyone!

Is this a bug or a feature? When I download RSS for some queue
or a search result, tickets with “No Subjest” are listed
in … , but they do not appear in
listing.
So, tickets with no subject cannot be tracked via RSS viewer.

Crofty: try this patch?

jesse@hualien:~/svk/rt-3.4 $ svk diff
— html/Search/Results.rdf (revision 15752)
+++ html/Search/Results.rdf (local)
@@ -75,7 +75,7 @@ $r->content_type(‘application/rdf+xml’);
link => $RT::WebURL."/Ticket/Display.html?id=".$Ticket->id,
description => $Ticket->Transactions->First->Content,
dc => {

  •        subject  => $Ticket->Subject,
    
  •        subject  => ($Ticket->Subject  || loc('No subject')),
           creator  => $Ticket->CreatorObj->RealName . "<".$Ticket->CreatorObj->EmailAddress.">",
         },
       );

Good day, Jesse.

Is this a bug or a feature? When I download RSS for some queue
or a search result, tickets with “No Subjest” are listed
in … , but they do not appear in
listing.
So, tickets with no subject cannot be tracked via RSS viewer.
Crofty: try this patch?
jesse@hualien:~/svk/rt-3.4 $ svk diff
— html/Search/Results.rdf (revision 15752)
+++ html/Search/Results.rdf (local)

  •        subject  => $Ticket->Subject,
    
  •        subject  => ($Ticket->Subject  || loc('No subject')),
    

No, unfortunately it did not work. As you may see at
http://cronfy.spb.ru/test/rss2.rdf,
tickets 70 and 49 (that have no subject) are listed inside ,
but none appeared as an . The patch was applied and Apache
was restarted then.

Thank you though, maybe there are any other ideas?

Best wishes,
cronfy mailto:cronfy@ipnet.ru