Hello everybody
Ubuntu 10.04 Server LTS
RT 3.8.9
We would like to use RSS feeds notifications over ths ms outlook client …
but sth. doesn’t work
Here is the RSS link:
I tried some rss reader:
MS outlook2003: fail ( comes an error that the url is not valid and cannot
be found)
Thunderbird: fail ( comes an error that the url cannot be found plz. try
again)
NFReader: success
All other RSS-Feeds from the internet are working together with thunderbird
and outlook.
the RT.Log doesn’t show any errors of it an the same with the Apache Log
Here is my RTSiteConfig:
#Set( $rtname, ‘example.com’);
#Set(@Plugins,(qw(Extension::QuickDelete RT::FM)));
#Set(@Plugins,‘RT::Extension::JSGantt’);
1;
#Standard Settings and Config##
Set(%GnuPG, Enable => 0 );
$user_passwd_min defines the minimum length for user passwords. Setting
it to 0 disables this check
$Timezone is used to convert times entered by users into GMT and back
again
It should be set to a timezone recognized by your local unix box.
#TIMEZONE . takes the timezone from linux installation.
my $zone = “CEST”;
$zone=‘/bin/cat /etc/timezone’
if -f “/etc/timezone”;
chomp $zone;
Set($Timezone, $zone);
#Set($WebPath , ‘/rt’);
#Set($WebBaseURL , “http://rt.example.com”);
Set($WebDomain, “xxx.xxx.local”);
Set($WebPort, 443);
Set($LogToFileNamed , “rt.log”);
Set($LogToFile, ‘debug’);
Set($RTAddressRegexp ,
‘^help(-comment)?@(help|admin).(example.org|ourother.domain.com)$’);
#Data Base Config########
}}}
{{{ Database Configuration
Database driver beeing used. Case matters
Valid types are “mysql”, “Oracle” and “Pg”
Set($DatabaseType , ‘mysql’);
The domain name of your database server
If you’re running mysql and it’s on localhost,
leave it blank for enhanced performance
Set($DatabaseHost , ‘localhost’);
Set($DatabaseRTHost , ‘localhost’);
The port that your database server is running on. Ignored unless it’s
a positive integer. It’s usually safe to leave this blank
Set($DatabasePort , );
#The name of the database user (inside the database)
Set($DatabaseUser , ‘rt_user’);
Password the DatabaseUser should use to access the database
Set($DatabasePassword , ‘xxxx’);
#####Loading Plugins########################
Set(@Plugins,(qw(RT::Extension::JSGantt RT::Authen::ExternalAuth
RT::Extension::PriorityAsString RT::Extension::HistoryFilter
RT::Extension::ReminderImproved )));
################JS Gantt Settings #################
#Set(@Plugins,‘RT::Extension::JSGantt’);
Set(
%JSGanttOptions,
DefaultFormat => ‘day’, # or week or month or quarter
ShowOwner => 1,
ShowProgress => 1,
ShowDuration => 1,
ColorScheme => [‘ff0000’, ‘ffff00’, ‘ff00ff’, ‘00ff00’, ‘00ffff’,
‘0000ff’],
# if can’t find both start and end dates, use this color
NullDatesColor => 333,
# to caculate day length
WorkingHoursPerDay => 8,
# used to set start/end if one exists but the other does not
DefaultDays => 7,
);
regards john
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