RSS 2.0 support?

RT Users
1

I was curious if it is possible to make RT generate RSS
output in a form accepted by “My Yahoo” or “Google” for
their custom RSS webpages? It appears they use RSS 2.0,
and I’d like to allow people using our RT system to view
their queues through those interfaces.

I’m using RT 3.4 with a current version (1.32) of XML::RSS.

thanks,
-matt

2
> > I was curious if it is possible to make RT generate RSS > output in a form accepted by "My Yahoo" or "Google" for > their custom RSS webpages? It appears they use RSS 2.0, > and I'd like to allow people using our RT system to view > their queues through those interfaces. > > I'm using RT 3.4 with a current version (1.32) of XML::RSS. >

You could use the rt comand line tool to get stats on whatever you want,
and build that into a program via any language. But using Perl and
XML::RSS is best :wink:

Not sure on integration with RT itself though.

Kind Regards,

Gavin Henry.
Managing Director.

T +44 (0) 1224 279484
M +44 (0) 7930 323266
F +44 (0) 1224 742001
E ghenry@suretecsystems.com

Open Source. Open Solutions™.

http://www.suretecsystems.com/