RFTM : custom field problem

RT Users
1

Hi,

When I extract an article I cannot select in the listbox the custom field I creat and assign to the class.
What’s more, I gave the full right to everything on everything so to be sure there is not a right problem …
I follow the pdf explanations, but it doesn’t seem to be working.

I’m using RT v3.0.10 and RTFM 2.0.4

Thanks

2

Hi,

When I extract an article I cannot select in the listbox the custom field I creat and assign to the class.

What kinds of custom fields?