RFC: Optional extra fields in ticket creation?

Hi all,

when I create tickets, I usually need to go to the ticket just created
and assign it a priority & various dependencies. What I would love to
have is one of those up/down arrows to click upon which then fold
a few extra fields in/out using Javascript.

Could others use something like this, as well?

Richard

Hi all,

when I create tickets, I usually need to go to the ticket just created
and assign it a priority & various dependencies. What I would love to
have is one of those up/down arrows to click upon which then fold
a few extra fields in/out using Javascript.

Could others use something like this, as well?

Richard

Hi Richard,

To clarify, are you talking about the Quick Create form?

The standard Create Ticket page has the “Show basics” / "Show details"
links in the upper-right to do what you’re asking.

Tom

To clarify, are you talking about the Quick Create form?

I am talking about both. The quick create lacks it completely, the normal
create has it in an inconvenient place which most users (I know this from
experience) don’t even see.

Richard