Reverse sort on ticket history display?

Some of my users are asking if they can have a ticket screen that looks just
like the regular one but lists history newest to oldest instead of oldest to

Is there an easy way to do this?

If not, is there a hard way? :slight_smile:

Either way, would such a change be global, or could it be done per queue?

Kendric Beachey

Just click on the “Age” link and it will swap the table.


Beachey, Kendric wrote:

Sorry, on the ticket detail screen, not the search screen. Should have said
that in the first place.