New to RT, and I’m trying to integrate it’s well-respected ticketing
system with an internal Java Application (just some change-management
stuff) for ticket creation, maybe some other smaller things. As I
understand, there are some discussions around either a REST or a SOAP
interface – but I can not seem to find any solid information.
I’ve glossed over the ‘online documentation’/wiki, as well as the
following e-mail threads:
Does anyone have a solid pointer to REST or SOAP documentation,
preferably something that is ‘formal’ for version 3.x that is not likely
to change for several versions?