REST or SOAP for java application integration?

RT Users
1

Hey all,
New to RT, and I’m trying to integrate it’s well-respected ticketing
system with an internal Java Application (just some change-management
stuff) for ticket creation, maybe some other smaller things. As I
understand, there are some discussions around either a REST or a SOAP
interface – but I can not seem to find any solid information.

I’ve glossed over the ‘online documentation’/wiki, as well as the
following e-mail threads:

55

52

17

04

Does anyone have a solid pointer to REST or SOAP documentation,
preferably something that is ‘formal’ for version 3.x that is not likely
to change for several versions?

Thanks,
-D

2

updated research for those interested. Basically, ‘aint ready’.

http://www.bestpractical.com/rt/
http://wiki.bestpractical.com
http://wiki.bestpractical.com/index.cgi?ObjectModel
http://wiki.bestpractical.com/index.cgi?ManualInstallation
REST mailing list search:
http://lists.bestpractical.com/pipermail/rt-devel/2003-July/004424.html
http://lists.bestpractical.com/pipermail/rt-users/2005-June/032028.html
http://lists.bestpractical.com/pipermail/rt-users/2004-July/024417.html
http://lists.bestpractical.com/pipermail/rt-devel/2005-May/007155.html
http://lists.bestpractical.com/pipermail/rt-users/2005-May/030936.html

SOAP mailing list search:
http://lists.bestpractical.com/pipermail/rt-devel/2003-June/004351.html
http://lists.bestpractical.com/pipermail/rt-devel/2003-June/004356.html
http://lists.bestpractical.com/pipermail/rt-devel/2001-November/001780.html
http://lists.bestpractical.com/pipermail/rt-devel/2001-March/000944.html
http://lists.bestpractical.com/pipermail/rt-devel/2003-July/thread.html#4417
http://lists.bestpractical.com/pipermail/rt-users/2003-October/017747.html
http://lists.bestpractical.com/pipermail/rt-users/2003-October/017771.html
http://lists.bestpractical.com/pipermail/rt-users/2004-March/021630.html
location of first SOAP RT server beta release in 2003(no further updates)
http://lists.bestpractical.com/pipermail/rt-devel/2003-June/004139.html
December 2004 analysis by same person who wrote SOAP RT server
http://lists.bestpractical.com/pipermail/rt-devel/2004-December/006613.html
more:
http://lists.bestpractical.com/pipermail/rt-devel/2005-April/007125.html
http://lists.bestpractical.com/pipermail/rt-devel/2005-May/007188.html
someone else looking for same stuff:
http://lists.bestpractical.com/pipermail/rt-users/2005-June/031702.html
http://lists.bestpractical.com/pipermail/rt-users/2005-June/031703.htmlFrom: Darren Hartford
Sent: Tue 6/21/2005 11:44 AM
To: ‘rt-users@lists.bestpractical.com’
Subject: REST or SOAP for java application integration?

Hey all,
New to RT, and I’m trying to integrate it’s well-respected ticketing system with an internal Java Application (just some change-management stuff) for ticket creation, maybe some other smaller things. As I understand, there are some discussions around either a REST or a SOAP interface – but I can not seem to find any solid information.

I’ve glossed over the ‘online documentation’/wiki, as well as the following e-mail threads:

Carbon60: Cloud Consulting - Services and Solutions http://gossamer-threads.com/lists/rt/users/34655?search_string=rest;#34655
Carbon60: Cloud Consulting - Services and Solutions http://gossamer-threads.com/lists/rt/users/43852?search_string=rest;#43852
Carbon60: Cloud Consulting - Services and Solutions http://gossamer-threads.com/lists/rt/users/27317?search_string=soap;#27317
Carbon60: Cloud Consulting - Services and Solutions http://gossamer-threads.com/lists/rt/users/23404?search_string=soap;#23404

Does anyone have a solid pointer to REST or SOAP documentation, preferably something that is ‘formal’ for version 3.x that is not likely to change for several versions?

Thanks,
-D