RES: Re: RES: Re: RT External Auth and uid problem

RT Users
1

Kevin,

I will try prefix the numeric username with a character. I don’t know
where start. Can you tell me what functions are involved in user
creation?

I think I would have to map the authentication, including a character
“a” internally before the number and “a” on creation.

Luciano

-----Mensagem original-----De: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] Em nome de Kevin
Falcone
Enviada em: quarta-feira, 24 de agosto de 2011 13:42
Para: rt-users@lists.bestpractical.com
Assunto: Re: [rt-users] RES: Re: RT External Auth and uid problem

Kevin,

Ok, I understand, I will not touch the extension. But is there a way
to overlay creation of privileged users and allow ‘Name’ with numeric
field? We have many services that use LDAP and users just use the

RT does not support numeric usernames.
Changing that would require significant code churn.
In the past, people have prefixed numeric usernames with a character,
but since I’ve never had to do that, I do not know the best way to do
it.

-kevin

uid(numeric) and password.
Would be more friendly keep the same method.
The last option would use Name = > ‘mail’ in ‘attr_map’, but I don’t
think this a good solution.

-----Mensagem original-----
De: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] Em nome de Kevin
Falcone Enviada em: quarta-feira, 24 de agosto de 2011 11:13
Para: rt-users@lists.bestpractical.com
Assunto: Re: [rt-users] RT External Auth and uid problem

‘attr_match_list’ => [

‘Name’, ‘EmailAddress’, ‘RealName’],

                                                       # The

mapping of RT attributes on to

LDAP attributes

‘attr_map’

=> {

‘Name’ => ‘uid’, ‘EmailAddress’ => ‘mail’, ‘RealName’ => ‘cn’,
‘ExternalAuthId’ => ‘uid’ }

In the extension ExternalAuth I changed all the strings “Name”
for
“NickName” and seems work,
but I still cant’t create users.

Do you meant you literally replaced all occurrences of Name with
NickName in the extension? That will never work.

If you have a non-numeric field, just fix attr_map so that Name =>
‘non_numeric_ldap_field’

Also, you almost certainly don’t want attr_match_list to consider
RealName to be unique. That would mean that you can’t have two users
in RT with the name Kevin Falcone since the extension will try to
resolve them to the same AD user.

-kevin

I thought a solution creating a local/lib overlay for create a
user
with NickName to use as
uid number, and keep RealName for cn, and EmailAdddress for mail.

What function in lib is used to create the users? Can you give me
some tips?

Thanks for your help,

Luciano Silva

[1]Luciano@cpd.ufrgs.br

References

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RT Training Sessions (http://bestpractical.com/services/training.html)

  • Chicago, IL, USA September 26 & 27, 2011
  • San Francisco, CA, USA October 18 & 19, 2011
  • Washington DC, USA October 31 & November 1, 2011
  • Melbourne VIC, Australia November 28 & 29, 2011
  • Barcelona, Spain November 28 & 29, 2011
2

I will try prefix the numeric username with a character. I don’t know
where start. Can you tell me what functions are involved in user
creation?

As I said earlier

In the past, people have prefixed numeric usernames with a character,
but since I’ve never had to do that, I do not know the best way to do
it.

-kevin