RES: Prevent email being sent when a ticket can't

Thanks! I should have thought of that one, just getting spread too thin
here. I’ll add that in now!

Stephen Cena
QVII
MIS/IT Dept
850 Hudson Ave.
Rochester, NY. 14620
585-544-0450 x300
sjc@qvii.com
"Thank you for helping us help you help us all."
–For email related issues, please contact postmaster@qvii.com