Unchecked “CreateTicket” right that user (Configuration/Global/UserRights if he has this right) or remove him of Groups that have this right too. This is another way to do what you want!
Regards,
Rodolfo
-----Mensagem original-----De: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com]Em nome de Anne Ramey
Enviada em: terça-feira, 30 de agosto de 2005 14:32
Para: rt-users@lists.bestpractical.com
Assunto: [rt-users] banning a user from a certain queue
Is there a simple way to ban a user from creating tickets in a given
queue. I’m sure I can create a scrip to reject the tickets, but I was
wondering if there was another way built in.
Anne
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